86 results found for VISION PROBLEMS Clinics in SYDENHAM, LEWISHAM

Overall speaking, it’s a good place to visit when you seek private healthcare.

Cromwell Hospital is generally always a good experience.

We were welcomed by a friendly professional and we were called in on time.

Very welcoming and seen on time

The care that I received was excellent. I would recommend going there.

very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital

The reception was vary professional.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The doctor and nurse were lovely and looked after me well. With hindsight, as my procedure was close to my ear and the noise of my skin being cut was quite traumatic, I would use ear plugs next time, and it would have been nice if this option had been suggested to me. Otherwise everything was great.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.