84 results found for TEMPOROMANDIBULAR JOINT (TMJ) PROBLEMS Clinics in STONEBRIDGE, BRENT

After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

no waiting time, lovely clinic

Fast and friendly

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

The staff here are absolutely brilliant they are friendly polite helpful and respectful they are good at listening to your needs and concerns and giving helpful and practical advise they are good at sending you reminders by text email or even a phone call if you are a person that is anxious about going to the dentist then they are the dentist to see

Initial customer service was great, but when we had an issue with booking, 3 phone calls later with promises of returned calls failed adding unnecessary stress to an unpleasant situation.

Nice room and very quick to the surgery and good care once back in the room

Very good experience at GOSH. Everyone we met was friendly and kind.