67 results found for SHOULDER REPLACEMENT Clinics in TULSE HILL, LAMBETH

very well run place with excellent staff

Excellent friendly staff, very clean and tidy, spacious and positive vibe

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

They were fine front desk could be a bit nicer but was clean and spacious

Very easy and pleasant experience. Everything was quick.

Fantastic device and facilities never had to wait for appointments. Friendly staff.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Excellent - clean and friendly

Lovely hospital, always welcoming and clean

Staff were very professional and helpful