134 results found for SHIN SPLINTS Clinics in ALDGATE, TOWER HAMLETS

My experience with Cultural Health Club Clinic has been an excellent one. My physio (Daniel) has a plethora of knowledge and is highly experienced. As an athlete himself he related to my struggle with being injured, he's approach is client centred. During each visit he would feedback progress he'd witnessed and then discussed areas we needed to focus on. He helped to build my confidence as a runner and believe my goals where possible. Securing an appointment was quick and easy, the staff at Cultural Health Club are friendly and flexible.

Great place!

Therapist Sneha Kamat was excellent

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Impressive cleanliness, attentive polite staff, very helpful and distinguished

Aran really knows his stuff, genuinely cares about the recovery of his patients and will tailor his programmes to you.

Really pleasant professional experience. Physio was great. Location is just a little challenging for drop off as I have a broken leg and then its some navigation to get to the physio area. All manageable but there is no place to sit and wait which might be helpful (especially if you have a broken leg) and I would think a relatively easy thing to address.

Fantastic device and facilities never had to wait for appointments. Friendly staff.

After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience