188 results found for PSYCHIATRY Clinics in RICHMOND, WEST LONDON

Very professional and made to feel at ease

I found the receptionists very professional and very helpful. The environment and atmosphere was good. It was very busy but well organised.

Exceptional. Friendly, polite, professional

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Cleveland Clinic is modern, clean & efficiently run. All the staff were very professional & very caring. Even the food was very good!

We were eventually seen about 45-50 minutes after the stated time

They were punctual in booking the appointment and with all the documentation. I will use their services again if necessary.

Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”

Great hospital and with caring staff. Highly recommended

Clean and nice