119 results found for NEUROLOGY Clinics in LIVERPOOL STEET, CITY OF LONDON

Very good, professional, clean and timely

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.

Excellent

Had a very pleasant experience from reception to the nurses and my ophthalmologist.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Thanks indeed for offering this services

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Slick venue and helpful friendly staff.