47 results found for MOTOR NEURONE DISEASE (MND) Clinics in LIVERPOOL STEET, CITY OF LONDON

Nice place, very clean with friendly staff who look after you.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

Very welcoming receptionist and clean waiting room.

Experience was fine

Extremely professional, clean, everyone is very kind and made me feel at ease.

Pleasant, relaxing environment. Friendly and welcoming reception staff. Seen very promptly. Lovely consultant, appointment was not rushed. Consultant listened carefully to the answers to his questions to both myself and my wife - engaging us both thoroughly throughout the consultation, making what could have been a rather stressful experience as comfortable as possible. Appraised our views and evidence, recording on laptop as we conversed. Cannot recommend highly enough.

The Curam app was easy to use to upload information required. The approval meeting was very useful and Rhyana showed me how to use the app to apply for positions and what to do for invoicing, etc. A very positive lady.

Extremely efficient,welcoming and helpful.

The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.