63 results found for MOVEMENT DISORDERS Clinics in HAMMERSMITH, WEST LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

From the time you step in you are treated with the utmost respect and everyone was so attentive

Efficient and effective. Well recommended.

Friendly and attentive

I found the experience very good indeed.

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

Impressive cleanliness, attentive polite staff, very helpful and distinguished

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.