49 results found for METASTASES Clinics in STONEBRIDGE, BRENT

It provided excellent patient care.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

The building was clean and easy to find. Staff were super friendly and helpful

I have seen Marta de Oliveira for pelvic floor Physiotherapy for a couple of times and I can say that was super helpful all I have learned with her. I am now pregnant and not having to deal with the issue I had in the past. I highly recommend her to anyone that has pelvic floor issues. She is extremely professional and friendly.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

Couldn't have received a better welcome and care experience. All the staff put me at ease and kept me well informed at all times. Thank you!

Clean, calm, efficient, centrally located, great consultant.

Cromwell Hospital is generally always a good experience.