77 results found for IN-VITRO FERTILISATION (IVF) Clinics in OLD OAK COMMON, HAMMERSMITH

I got a good experience

Excellent and efficient care and treatment. The best hospital I have ever visited.

The nurses were really kind and the environment was calm, professional and clean.

From the moment I entered the building (feeling somewhat apprehensive as I was there for an operation under GA) I felt reassured and welcomed. A member of staff (a nurse I think) who I saw arriving just before 7am made me feel welcome immediately, and explained where I needed to go. Every member of staff I met during my stay was caring, kind, empathetic and compassionate. Nothing was too much trouble for anyone. The theatre staff were reassuring and kind. The Consultant anaesthetist explained what would happen, listened and distracted me effectively. The surgeon listened to me and answered my questions. He explained what would happen and what to expect in the coming days post operatively. All the nursing staff were truly wonderful. They were empathetic, caring, compassionate and knowledgeable. I cannot thank the nursing staff enough. They listened to my concerns and were reassuring and gave knowledgeable explanations to my questions. Thank you to you all.

Outstanding care unit. Everyone we encountered was efficient, skilled, and lovely.

Horrible experience from start to finish - from failure to provide key medical information in my first cycle, to failure to give the financial impact of medical decisions the team wanted to make on my behalf in the second, to constant cash grabs after the fact (e.g., not getting any benefit from the “1 year of free storage” if you have a previous cycle of eggs frozen - even though the samples from 2 cycles are treated as one lot of inventory AFTER the free year that you don’t benefit expires). Do yourself a favor and go any other fertility provider. Facilities at the partner clinics they use are clean and treatments are safe. Kings Fertility which did both my extractions were great.

The London clinic has impeccable standards of cleanliness l, the staff were so efficient and kind and friendly and the food was healthy and delicious. I feel blessed to have had my surgery there.

The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.

The whole experience was very good. I had a mammogram , which was most thoroughly and efficiently done, and then saw Miss Roche for my check up

Lost complete faith in this service. No communication between staff and no continuity of care.