39 results found for FACET JOINT REPLACEMENT Clinics in RICHMOND, WEST LONDON

Fantastic setup. Great experience. Super polite and friendly people

Very pleased with my visits to New Victoria Hospital.

Very professional, booking process was easy and all staff are pleasant

I had the best experience in my life, the first time as a patient in Charing Cross hospital. I can’t find anything negative in this hospital, the staff nurses, doctors, consultants, domestic staff members, cleaners, waitresses, everyone which contributed to my care, was absolutely amazing, professional, friendly, supportive kind people. I can’t thanks enough for all the efforts was put for me, I appreciate all of you for your professionalism!!!!

Very positive

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

It provided excellent patient care.

Excellent experience and I am a medical insider

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

The clinic was friendly and clean, and offered an efficient service.