70 results found for BLADDER INSTILLATION Clinics in DENMARK HILL, CAMBERWELL

All fine . No issues .

Extremely efficient,welcoming and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.