150 results found for ARTHRITIS (ANKLE) Clinics in DOCKLANDS, EAST LONDON

Very good, professional, clean and timely

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.

Nice room and very quick to the surgery and good care once back in the room

Efficient and timely, almost no wait time which is always appreciated!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Excellent - clean and friendly

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

Excellent facility

Excellent