301 results found for ANXIETY DISORDER Clinics in HERTFORDSHIRE, EAST OF ENGLAND

A nice experience, I felt listened to and cared for

Really helped me

Having the support of Natasha as care coordinator as well as the therapy from Helen Brice has been really helpful with my recovery. Paul Flynn's provision of the Flow machine has made a huge difference.

Very positive

My consultations were held via a video link.

The reception people are nice and helpful, made the waiting time an agreeable experience

Clean and comfortable waiting area, decent rooms and facilties

My experience with Living Mind was a very pleasurable one. The staff were friendly and made me feel at ease. I was able to ask as many questions and raise my concerns about the procedure. They were extremely helpful.

It provided excellent patient care.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.