83 results found for ANKLE FRACTURES Clinics in DOCKLANDS, EAST LONDON

Efficient and effective. Well recommended.

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.

Excellent - clean and friendly

Good hospital excellent facilities

POHP were recommended to me, and it was easy to arrange my first post-op appointment - along with clear pre-op guidance on equipment and physio exercises provided in app form, so I felt well prepared for the surgery. Post-op, my physio journey was clearly mapped across a number of weeks, and throughout I felt confident that POHP were working in tandem with my consultant's clinical team, and the insurance company, to make the whole process straightforward.

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

Efficient and timely, almost no wait time which is always appreciated!

I found the experience very good indeed.

Convenient to get to. Welcoming, clear, helpful staff

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.