57 results found for ACID REFLUX SURGERY Clinics in NORBURY, CROYDON

Excellent level of service, efficiency and comfort with personable staff throughout.

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

Clean, calm, efficient, centrally located, great consultant.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly approachable staff, comfortable waiting rooms with water and hot drinks. Nice clean environment, relaxing wait!

very well run place with excellent staff

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

Very friendly staff and clean

Experience was fine

Fantastic setup. Great experience. Super polite and friendly people