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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Dr. Nourallah Kaddoura

Ophthalmologist

Je souhaite partager mon expérience avec le Dr Nourallah Kaddoura suite à l’opération LASIK de mon fils Mathys, 18 ans. La première tentative n’a malheureusement pas abouti car la machine ne parvenait pas à atteindre correctement son œil, ce qui est un cas extrêmement rare. Cependant, je tiens à souligner le grand professionnalisme du Dr Kaddoura : il a essayé plusieurs fois sans jamais s’acharner, et a préféré tout arrêter plutôt que de prendre le moindre risque. C’est une attitude rare et extrêmement rassurante. Il nous a ensuite donné rendez-vous une semaine plus tard, après avoir consulté toute son équipe afin de trouver une solution. Le technicien de la machine était présent pour effectuer des réglages spécifiques pour Mathys, et ce, le jour de la fête nationale. L’opération a été un succès. Ce niveau d’implication est tout simplement remarquable. Le Dr Kaddoura est un médecin très professionnel, humain et profondément investi. Il prend le temps d’expliquer, de rassurer, et inspire une grande confiance. On sent qu’il met réellement la sécurité et le bien-être de ses patients en priorité. Mathys est tellement heureux d’avoir fait cette opération. Il portait des lunettes depuis l’âge de 5 ans, avec une forte correction sur chaque œil, et ce changement a littéralement transformé son quotidien. Je recommande le Dr Kaddoura sans la moindre hésitation. Un immense merci à lui !

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

I met Dr. Luciano after my first IVF cycle failed in Antalya, Turkey. After that, I went to Orchid IVF in Dubai and underwent another cycle with a different doctor, which unfortunately also failed. That’s when I met Dr. Luciano—and I can honestly say I have never met a doctor like him. He is extremely humble, patient, and truly listens. He took the time to understand all my concerns and explained everything with clarity and honesty. We went through one more attempt that didn’t succeed, but because of his constant support, care, and encouragement, we never lost hope. Under his guidance, we decided to try a natural embryo transfer—and by the grace of God, it worked. I am now pregnant. Beyond the success, what I will never forget is Dr. Luciano’s availability, kindness, and genuine care throughout this journey. I deeply admire his efforts and dedication, and I am forever grateful to him for standing by us during one of the most emotional phases of our lives.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

When I was given injection the nurse dropped some liquid side on the floor. I said oh ! Bus she picked it up and continued. Needle was in my arm but syringe side should have replaced.. it’s still not acceptable. It’s too late. What responsibility will you take if I get infected. I’m very much concerned. Some nurse are so good. It’s my first time that I saw her. About cashier. I’ve been requested invoice for sick leave. I spoke to the cashier who is philipina process my payment right after finished my payment. I waited whole day nothing find in my email. I called via phone call for three time. Still haven’t find any. I emailed help desk and no reaction. I AM STILL WAITING INVOICE FOR SICK LEAVE!!! WHAT IS THIS CUSTOMER SERVICE. Usually I understand they are busy it’s understandable. But this time multiple things … it’s terribly bad.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I had a very positive experience during my visit to the Urology Department. From the moment I arrived, I was treated with professionalism, care, and respect. The nursing staff were extremely supportive and compassionate, explaining each step of the procedure clearly and ensuring I felt comfortable throughout. Dr. Stefan Schumacher demonstrated exceptional expertise and a reassuring manner, which greatly reduced any anxiety I had. The urodynamics procedure was conducted smoothly and with great attention to patient comfort. I am truly grateful to the entire team for their dedication, kindness, and high standard of care. Thank you for making what could have been a stressful experience feel safe and well-managed.

Dr. Malaz Eldirdiry

Dermatologist

I had an excellent experience with Dr. Malaz. From the first consultation, she was extremely professional, attentive, and thorough in her approach. She took the time to fully understand my concerns, explained my condition clearly, and discussed the treatment plan in a very reassuring and honest manner. What truly stands out is her attention to detail and follow-up. She never rushes appointments and makes sure you feel comfortable and confident every step of the way. The results of my treatment have been very positive, and I genuinely felt I was in expert hands throughout the process. I highly recommend Dr. Malaz to anyone looking for a knowledgeable, caring, and trustworthy dermatologist.

Dr. John Prado

Fetal Medicine Specialist, Obstetrician & Gynaecologist

Dr. John delivered outstanding care throughout my high-risk pregnancy. With my history of autoimmune condition he ensured timely interventions, precise medication, and expert guidance at every stage of pregnancy. He closely monitored fetal growth and overall fetal well-being, proactively recommending necessary tests and scans to ensure the baby’s safety and healthy development. His polite demeanor, compassion, positivity and clinical expertise gave me great confidence and peace of mind until my delivery. My husband and I are deeply grateful for his dedication and highly recommend him for high-risk obstetric care.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

our appointment with Dr. Trivedi at 2:30 PM and by the time we reached clinic was 2:44 and we called out on our token @2:52 by the time receptionist told us that Dr have stop taking patients as he finish his day at 3 which we respect but still it was not 3 PM i found Dr leaving in front of me and i still requested and apologize for being late and he refused completely to see my son and left @2:54 pm saying his room has been taken by other fellow Dr. where i saw room was taken way after he left. and he didnt bother to my son at all

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

First Psychiatry Clinic

Psychology, Psychiatry

First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

Dr Aasima Yawar Azim

Internal Medicine Doctor

Dr. Asima is an exceptional internal medicine doctor—knowledgeable, patient, and truly attentive. She takes the time to listen carefully, explains everything clearly, and makes you feel completely at ease. Her approach is thorough and compassionate, and I always feel confident I’m in very safe hands. Highly recommended.

Dr Majid Sadeghi

Psychiatrist

⭐⭐⭐⭐⭐ Dr. Majid Sadeghi is an exceptional psychiatrist. He is kind, professional, and truly takes the time to listen. He explains things clearly and creates a thoughtful treatment plan tailored to individual needs. I always felt respected, supported, and comfortable under his care. Highly recommend Dr. Sadeghi.

Dr Neaam Majeed Mohammed Shett

Obstetrician & Gynaecologist

الدكتورة نعم من أفضل الطبيبات في مجال النساء والولادة، متميزة في عملها وغاية في الإتقان. تعاملها راقٍ ومريح للنفس، وتحرص دائمًا على طمأنة المريضة والاهتمام بأدق التفاصيل. شاطرة ومتفانية في عملها، وتشعرك بالثقة والاطمئنان من أول زيارة. جزاها الله خيرًا وكتب أجرها على حسن تعاملها وإخلاصها

Dr Sameh Fahmy

Dermatologist

Dr sameh is very skilled, honest, and attentive. He carefully assesses your face and recommends only what is truly needed, with a natural and beautiful result. I felt well cared for and confident. Highly recommended.