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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Dr Rinelle Sanaani

General Practitioner

Outstanding Care and Genuine Compassion Dr Rinelle Sanaani is an exceptional doctor who truly goes above and beyond for her patients. From the very first appointment, she was warm, attentive, and incredibly thorough. She took the time to listen carefully, explained everything clearly, and made sure I felt comfortable and confident in the care plan. Her professionalism is matched by genuine compassion, which makes a world of difference. It’s rare to find a doctor who combines deep medical knowledge with such kindness and patience. I am extremely grateful for her care and would highly recommend Dr Rinelle Sanaani to anyone seeking a doctor who truly cares about their patients’ wellbeing. If you’d like, I can tailor this to a specific treatment, make it shorter, or adjust the tone (more clinical, more heartfelt, or more community-focused).

Prime Medical Center Sheikh Zayed Road

Cardiology, Clinical Pathology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Neile Brown

Physiotherapist

Most recently, I’d been dealing with shoulder pain for months, and after a single session the relief was incredible. Neilé is exceptionally professional, knowledgeable, and precise in his approach. There’s no gimmicks, no unnecessary or expensive fad treatments pushed on you — just honest, effective, expert care. He’s a true gentleman and someone you can completely trust. On top of that, the service at reception is excellent and immediately puts you at ease, making the whole experience seamless from start to finish. Without question, the best physio I’ve worked with in Dubai, and someone I would recommend again and again. 🤲🏽

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I am very satisfied with my consultation with Dr. Seema. She is a highly professional and knowledgeable ENT specialist who listened carefully to my concerns and explained everything clearly. Her approach was kind, patient, and reassuring, which made me feel comfortable throughout the visit. The diagnosis and treatment plan were clear and effective. I would definitely recommend Dr. Seema to anyone looking for an excellent ENT specialist.

Dr. Ahmed Daabis

Neurologist

He was super helpful, directed me easily to the right place with the right understanding to my condition.. listened to what i had to say then explained why this might not be the best option for me, and what he would personally do if he was in my place. Came to better understanding of my condition and how i should proceed with my lifestyle, overall very professional yet very friendly.

Dr. Shoja Rahbari

ENT Surgeon

After many years contemplating undergoing surgery I felt confident to do my surgery that was both functional and cosmetic with Dr. Shoja, as my friend recommended him. My experience was calm, professional and more than satisfactory. I recommend Dr. shoja due to his expertise in nose function as well as natural results using closed rhinoplasty technique 👌🏼

Dr. Einas Mousa

Dermatologist

I had an excellent experience with Dr. Einas she took the time to listen to my concerns, answered all my questions, and never made me feel rushed. I felt genuinely cared for and confident in the treatment plan we discussed. The staff was professional and welcoming, and the office was well-run. I’m very grateful .

Dr Ahamed Namshir

Dentist

Dr Ahamed has not only helped my teeth but has always created a comfortable environment. He helped throughout my braces process and my teeth are in the same alignment since I got my braces removed a few years ago due to his dedication and help. He is not only kind but he’s also great at what he does.

Dr Aditi Soni

Dentist

Dr. Aditi Soni is amazing! Super gentle, friendly, and professional. She made me feel completely comfortable and explained everything so well. The treatment was quick, painless, and the results were great. Highly recommend her if you’re looking for a fantastic dentist! 🦷✨

Dr. Ali Kassem

Cosmetic Doctor, Plastic Surgeon

I did my first botox sessions with Dr. KASSEM and I was treated with a care and great patience, everything was explained to me and process went smoothly and professional. I was offered different options and I am happy with result.