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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Dr Doaa Fathy

Paediatrician

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future. I hope you will take this feedback seriously and work towards improving the quality of service.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Ms Kirsten Duthie

Physiotherapist

Kirsten Duthie is an exceptional specialist in scoliosis treatment and truly knows exactly what she is doing. Her theoretical knowledge and practical expertise are excellent, and she performs precise measurements before and after each session, with regular progress reviews. She also works closely with physicians and orthotists, which gives us great confidence in the treatment plan. After switching to her, we noticed clear improvements within a short period of time. Physiotherapy can be challenging for children, as it requires time and commitment. However, Kirsten Duthie has a remarkable ability to create a warm and highly motivating environment that makes the therapy process positive and engaging. We feel very fortunate to have found her.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

Dr Verushka Mukesh

General Surgeon

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

First Psychiatry Clinic

Psychology, Psychiatry

First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

Dr Mohamed Rafique Peer Mohamed

Pulmonologist

DR.MOHAMED RAFIQUE PEER MOHAMED is an exceptionally professional pulmonologist who genuinely cares about his patients. He takes the time to listen, asks the right questions, and pays close attention to every detail. You never feel rushed, and his explanations are clear and reassuring. It’s obvious he is highly knowledgeable and fully invested in patient outcomes. I felt supported, understood, and in very capable hands. Highly recommend.

Dr. Yarub Al Shammary

Oral & Maxillofacial Surgeon

أود أن أتقدم بجزيل الشكر إلى الدكتور يَعْرُب على عمله المتميز ومهاراته الاستثنائية كجرّاح وجه وفكين. يتمتع بدرجة عالية من الاحترافية والمعرفة والدقة في عمله. خبرته واهتمامه بالتفاصيل جعلاي أشعر بالثقة والراحة طوال فترة العلاج. أقدّر حقًا تفانيه ورعايته الممتازة، وأوصي به بشدة لكل من يبحث عن علاج متخصص في جراحة الوجه والفكين.

King China Tcm Acupuncture Centre

Traditional Chinese Medicine

Authentic traditional medicine practiced with deep knowledge and care. The practitioner’s understanding of ancient healing principles is evident in every treatment. Felt genuine relief and balance after sessions. A rare place where centuries-old wisdom meets modern wellness needs.

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

I visited Dr Sarah , to get my teeth fixed and I absolutely loved the results. So natural and didn’t damage my natural teeth at all. I absolutely love the outcome and would definitely recommend. Clinic itself is very clean and the staff are very very friendly and accommodating.

Dr Nazar Albustani

Cardiologist

10/10 was very professional, dr took his time explaining every thing, went further by studying the file thourougly, prescribed more medicine and more tests to be done Dr Nizar was very sincere, pleasant, professional and friendly Iam glad that he was my Dr today

Dr. Jomana Karim

Family Doctor, General Practitioner

I have been having strange symptoms that nobody can find the answer to but Dr Jomana was able to think outside the box a little and I don't have the results yet for extra tests done but I was satisfied with the explanation and plan forward

Dr Diljeet Kaur Gahir

Ophthalmologist

Dr. Diljeet is highly knowledgeable and confident in their approach. The diagnosis was accurate, and the treatment plan was explained clearly. I saw great improvement in my condition. Truly a skilled professional.” From vyom your raja