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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

Dr. Insia Nasreen (General Practitioner) was extremely unprofessional. She was dismissive, rude, and offered no support. Instead of examining me properly for my ear infection, she immediately referred me to the ENT in Room 2, which resulted in me paying extra for both her consultation and the ENT. The ENT then referred me again to an ultrasound. I took sick leave from work due to severe ear swelling overnight. By the time I reached the clinic, the swelling had reduced after home remedies, but I still needed a medical check. After seeing three doctors and confirming there was no active infection, I simply requested a one-day sick leave certificate that my company requires. Dr. Insia Nasreen refused, saying she “cannot issue sick leave” because she had already referred me to ENT. When I returned to the ENT, he had already left for the day. The staff themselves told me the GP could issue it. When the nurse asked on my behalf, the doctor opened the door, saw me there standing with the nurse, and immediately raised her voice, saying, “I CANNOT issue a sick leave, and just because I am a GP doesn’t mean I can give sick leaves.” And I chuckled about what she said, she even shouted, “WHY ARE YOU LAUGHING? You have no respect.” Her behaviour was shocking, uncalled for, and completely unacceptable. No doctor should speak to a patient like that—especially someone already unwell. The clinic itself is good, but this doctor is not. She was rude, unprofessional, and lacked basic ethics and respect and patient care. Patients deserve better.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Miss reya or rea , the assistant of doctor basil (dentist) was very unprofessional and gave us nothing but an attitude. This woman should not be in the field as she was portraying BAD ATTITUDE TOWARDS PATIENTS! They made my husband look pathetic and we were just asking HOW WAS THE WHOLE PROCESS for THE APPROVAL THAT SHE KEPT TELLING US! So i called my medical benefits and explained everything to them (that she didnt even know the details) & she just kept telling me nonsense things! After paying the co payment for the insurance, SHE TOLD US TO WAIT 2-3HRS and its 8:30PM in the evening and she didnt tell any of these when we talked on the phone! VERY UNPROFESSIONAL!! I have been told that it was a direct billing and i understand they mustve misunderstood the policy, i didnt have any problem with paying but being so ridiculously rude is unacceptable! Not to mention while she was talking to me SHE WAS FROWNING AND DOESNT SEEM LIKE SHE'S INTERESTED WITH OUR INQUIRY. INDEED A VERY BAD EXPRIENCE!

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

The overall experience was very satisfactory. From parking assistance till meeting the doc, it’s a very smooth and no hassle process. That’s the environment that keeps patient and the caretaker in a positive mindset. Since we had an appointment with the oncologist, *Dr. Tanvi Sood* who is very kind and caring and communicates in a very calm, composed and collective manner and explains the whole process with a smile, which in turn makes us very comfortable and emotionally cared and very positive and look forward to our further treatment. As well, not to forget the nurses *Sr. Lakshmi* and *Sr. Gibi* are very cooperative and supportive. They take all our responsibilities and further process in their hands and get them all sorted very effectively and really quick and keeps us posted anytime whether during appointment day or while at home. I am grateful and thankful to God for having my treatment at Prime and with very supportive team and positive Doc and assistant doc (Dr.Tabrez) and nurses.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I had a waiting time of 1 hour 40 minutes which wasnt informed prior from the reception counter at the time of token collection.I understand waiting time of walk in patients cant be determined at the beginning but they even didnt inform am a walk in patient because i approached the counter assuming i made my appointment through online which didnt happen for some reason..they didnt inform me at all i dont have an online appointment at the first place and only informed am a walk in patient after an hour when i re approached the counter..am agreeing to the fact that online appointments should be considered first but at the same time some balance to walk in patients could be considered..Myself & my family used to be a regular customers of this warqa center but never coming back again because of this horrible experience.

Dr Heba El Awamry

Cosmetic Doctor, Dermatologist

كانت اول تجربة تجميليه الي بعد محاربة السرطان و كان وجهي جدا تعبان و مبين عليه المرض و جيت عند دكتورة هبة العوامري في مركز لومير و نصحتي شو المناسب لبشرتي و اعطتني خطة علاجيه كامله و طولت بالها علي و شرحلتي كل شي و كانت حنونه كتيييير و هي بتسوي العلاج على وجهي و طويلة باااال على الاخر و اليوم حمد الله بعد نتائج اسبوعين ما شاء الله وجهي رجع متل اول و احسن و فعلا عملتلي افضل علاج مناسب الي و لاحتياجاتي و ل طلبي ما تخيلت شكلي يتغير ب هاي طريقه الطبيعيه و ابدا مو مبين انو مسويه شي تجميلي اما وجهي صار فريش اكتر و صحي و طبيعي و في حيويه حمد الله شكرا شكرا كتير دكتورة هبة العوامري على احلى نتائج شفتها منك و عنجد انك اروع دكتوره و شكر كتير لكل طاقم يلي موجود ب مركز لومير ب نادي العين للسيدات كلكم رائعين و بشوشين

MEDPALM CLINIC

Cardiology, Cosmetic (Aesthetic) Medicine, + 9 more

I was very pleased with my visit to this medical clinic. I'd especially like to mention the wonderful gynecologist, Ekaterina Zhuravleva, who specializes in preventative medicine. She demonstrated high professionalism and attentiveness, which is very important in such matters. I also had my tests done at affordable prices, which was a pleasant surprise. Gastroenterologist Ruslan Gabirov is a true expert in his field, and I trust him. Furthermore, the clinic has a wonderful atmosphere, with friendly nurses and welcoming receptionists who create a comfortable and welcoming experience. I recommend this clinic to anyone looking for high-quality medical care!

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All good. Just please establish a process of patient preference. My preference is not to be called, but WhatsApp or e-mail. In Dubai, it is extremely busy and overwhelming with calls, creating noise, distraction, and interruption to our daily lives or tasks on hand. As a medical centre who also encourages patient's mental health, please enable such option, as many of us would value this than picking up a phone call and lose precious time just to hear a reminder of our appointment. Not every requires this and is disorganised. A WhatsApp/SMS/E-mail would have fit this for many others who prefers this option like me. Thank you.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

⭐⭐⭐⭐⭐ I recently consulted Dr. Subash and was highly impressed by his professionalism and approach. He is exceptionally friendly, approachable, and encourages open discussion regarding any medical concerns. He takes the time to thoroughly explain health conditions, their underlying causes, and the present situation in a clear and easily understandable manner. His patience, clarity, and dedication are truly commendable. I sincerely thank Prime for bringing such an outstanding doctor to the public. Highly recommended.

Dr Subash Kizhakkoottayil

Pulmonologist

⭐⭐⭐⭐⭐ I recently consulted Dr. Subash and was highly impressed by his professionalism and approach. He is exceptionally friendly, approachable, and encourages open discussion regarding any medical concerns. He takes the time to thoroughly explain health conditions, their underlying causes, and the present situation in a clear and easily understandable manner. His patience, clarity, and dedication are truly commendable. I sincerely thank Prime for bringing such an outstanding doctor to the public. Highly recommended.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

The Ajman branch is the best of all the medical centers I’ve visited. My first check-up with Prime was actually here, and I can say it’s 101% the best. The place is clean, and the staff are very friendly and always smiling, especially the Filipino receptionist name Deo he is so kind, I’m very grateful to everyone who assisted me, especially Deeja, and to the very kind doctor, Dr. Ghada. I hope all Prime branches are as friendly and accommodating as the Ajman branch. Thank you so much, Team Prime Ajman Branch!

Dr. Sabyasachi Banerjee

Orthopaedic Surgeon

* I am so happy with Dr. Banerjee , he is very down to earth, he explained the prons and cons about my fracture in 5th metatarsal foot , he is very approachable and he is having a very beautiful vibe , the surgery went really well and my recovery the same , I managed to stood on my feet really fast , Aria who is his nurse she is great too The doctor is highly recommended, so happy with him

Dr. Poopea Rezaeian

Obstetrician & Gynaecologist

The entire in-clinic process for my medical clearance physical check was seamless and highly professional. The staff and doctor were efficient and thorough. My only recommendation for improvement is the turnaround time for the final results. If possible, speeding up the administrative process to get the clearance documents released earlier would make the overall experience perfect.

Dr. Tharwat Bakr

Dermatologist

I’ve tried doing this procedure with Dr. Tharwat, and honestly, I never regretted it for a second. After every session, I’d take pictures and show them to my friends—at work and outside—and they all kept complimenting the results. I even gave several girls his number and the clinic’s account more than once, fully confident they wouldn’t regret it, not even 1%.

᠎ Sena Kolcak

Physiotherapist

It was great, although I was scared about my shoulder injury, she assured me about what is going to happen next. What was really nice for me is that she knew exactly what was needed for me, and she understood the situation during the treatment and understood how to make the treatment to go as smoothly as possible.

Dr. Aiat Saleh Chehadeh

Ophthalmologist

الدكتورة متميّزة جداً في تشخيص الحالة، ما شاء الله عليها دقيقة في ملاحظتها وتفاصيلها، وتفهم المريض بكل هدوء واهتمام. حرصها على شرح النتائج وتوضيح سبب المشكلة يعكس خبرة عالية وأمانة في العمل. فعلاً تشخيصها كان واضح ودقيق وساعدني كثير، وأنصح فيها بكل ثقة.

Dr Sanjay Bhat

Urologist

“Dr. Sanjay Bhat is an excellent doctor. They listened carefully to my concerns, explained everything clearly, and made me feel completely comfortable. The treatment was effective and the overall experience was smooth. Highly recommended.”