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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Dr. Oksana Melnyk

Obstetrician & Gynaecologist

I don't have enough words to describe how happy I am that Dr. Oksana managed my pregnancy and was with me during the birth. Her gentle nature, expertise, calmness, reassuring smile and willingness to answer my every question in detail are priceless. She helped me bring my 4250 gram baby into the world naturally and I am so happy grateful to her for that. I was most worried that I would have to have a caesarean section, but she did not take that into account for a single moment, and I thank her for that. All recommendations for doctor Oksana and her team. I will remember them forever

Dr Akshatha Dinakar (Dr Disha Dinakar)

Dermatologist

Dr. Disha is one of the very few people in Dubai I trust with my skin; her opinions, diagnoses, and treatments have always been spot on. What stands out with Dr Disha is that she takes the time to understand exactly what type of results a patient is looking for. She carefully analyzes your skin and doesn't overdo her treatments. She also understands the skin types of different ethnicities, which is a huge plus in this region. She has a light hand and is open and communicative about her process. Follow-up care is also excellent. Highly professional and very recommended!

Eastman's Smile Solutions Dental Clinic

Dentistry

A big thanks to Dr. Saba for doing an amazing job! This was my second journey with braces. 10 years ago I had them, but due to incomplete and improper treatment I was left with gaps and misalignment. I honestly wasn't sure if this attempt would work. But today, after 18 months, I finally got them removed and it feels amazing. Now I can smile confidently and actually show my teeth Every single visit was smooth and hassle-free. Big shout-out to the ortho team for making the whole experience so comfortable!

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Dr. Laila Mahmoud

Psychiatrist

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Just one thing about the prescriptions, it wasn’t discuss to me by the doctor that he will give me a 2months medication for my eyes. So since the waiting time with the insurance approval was really long, I have no choice but to take it and paid 100aed. Cuz I ask the pharmacist if he can reduce that medication because it’s a lot. He said then again it will take time. It’s just unnecessary 2months of medication!

Dr Alia Humaid AlQassimi

Obstetrician & Gynaecologist

I had a consultation with Dr.Alia and I am truly grateful for her time and care. She is an excellent doctor who explained everything clearly and professionally. I benefited a lot from the consultation, and her words were very reassuring and comforting. She took the time to listen and made me feel calm and confident about my situation. I highly recommend her to anyone seeking medical advice or a second opinion.

Factor Smile Dental Clinic

Dentistry

I had my wisdom tooth removed at this clinic and the experience was excellent. The procedure was completely painless and very fast. Dr. Maria was highly professional, calm, and explained every steps clearly, which made me feel comfortable and safe. I truly appreciate the care and professionalism and would highly recommend this clinic.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Advanced Care Oncology Center

Imaging (Scans), Oncology

Staff is very cooperative and considerate of the needs of my sister and prompt in follow-up calls. I am however strongly suggesting to include in the pre-treatment requirements the complete lab works of the patients at least two weeks prior to determine any pre-scan conditions that need addressing, like blood sugar....thank you👍😍

Dr. Khaled Hakam

Dermatologist

دكتور خالد طبيب متميز جدًا في مجال العناية بالبشرة. يعرف بالضبط ما تحتاجه البشرة، ولديه معرفة عميقة وخبرة واضحة في مجاله. يشرح كل خطوة بالتفصيل ويجعل المريض مطمئنًا وواثقًا من الخطة العلاجية قبل البدء. أسلوبه احترافي، دقيق، ويهتم بأدق التفاصيل. تجربة ممتازة وأنصح به بكل ثقة

Dr Sanjay Kumar Kapoor

Orthopaedic Surgeon

Thank you, Dr. Sanjay, “for your exceptional care and dedication at prime Health. Your expertise and compassionate approach made a significant difference “. I’m truly grateful for your kindness and professional attention you made my day with your reassuring words.

Dr Hussein Ismail

General Practitioner

I’m very satisfied with my visit today. doctor Hussein Ismail and the nurse in Ajman Branch was approachable, knowledgeable, and took time to answer all my questions. The consultation was smooth, and I felt genuinely cared for. Highly recommended.

Dr Rizwan Abdul Qazi

Gastroenterologist

I am visiting Dr Rizwan from the last 7 years and he understand my problem and provide me the treatment accordingly..recommended all the patients who are suffering from gastric and not getting a proper solution .Do come and visit him .