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Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I had a very disappointing experience at Prime Medical Centre, BurJuman. I stay in Dubai Hills and visited this branch only based on a doctor recommendation from a relative. My appointment was at 17:15, and as advised, I arrived early at 16:45. I was also the first patient in line. While the first nurse took my vitals, I had to remind her to take my temperature, which should be a basic and standard step. I eventually saw the doctor only at 17:30, despite being the first appointment. Post consultation, I was informed that certain tests required insurance approval. I clearly told the nurse to proceed regardless, as I was prepared to pay if not approved—especially since the scan required a full bladder and I was already uncomfortable. Despite this, there was no sense of urgency or accommodation from the staff. As expected, approvals did not come through for all tests, but the handling was very rigid and unhelpful. On top of this, payment processing took another 30 minutes. Throughout this entire time, neither the nurse nor the doctor checked in to see if I was okay or needed assistance. The whole experience felt extremely transactional rather than patient-focused. In the end, despite spending significant time there, I had to leave at 18.45 after 2 hrs ordeal without completing the tests—even after approvals and payments were initiated—which is unacceptable. This branch seriously needs to improve coordination, responsiveness, and basic patient care standards.

GeneFit

Clinical Genetics, Cosmetic (Aesthetic) Medicine, + 2 more

I have been living in the UAE for 26 years, and during that time I visited several slimming clinics to lose weight, but honestly, I did not get good results. When I heard about GenieFit, I was very excited and decided to visit them. From the beginning, the team was very friendly and welcoming. They explained everything clearly, which made me feel confident to start my treatment there. I am very happy to say that I lost a significant amount of weight, and my tummy fat has almost disappeared. They also conducted a DNA test and sent it to a lab in the UK. Based on the results, they explained which types of diet are most suitable for my body and what kinds of exercises I should follow. This personalized approach made me feel very comfortable. In my experience, this is the best slimming center I have visited in the UAE. It’s not just about the money—they truly take care of their patients. I strongly recommend that you visit them. However, one important thing to remember is that treatment alone is not enough. You must follow the recommended diet and maintain regular exercise. Diet and exercise are both very important for achieving good results. Thank you. Philip G.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would like to share my wonderful experience at Prime Medical Center Ajman. My daughter and I have been visiting for several years, and this is not our first time with Dr. Vishal. We truly appreciate the consistent quality of care we receive. From the registration process to the consultation, everything is well organized. I would especially like to thank Nurse Kris for her kindness and professionalism. She always greets us with a warm smile, speaks gently, and makes my daughter feel comfortable during every visit. Her support in guiding us through the process—from initial checks to assisting us toward the cashier—is truly appreciated. A special mention to Dr. Vishal, who is an excellent doctor with great manners. He always explains everything clearly, step by step, and ensures that proper tests are done before prescribing any medication. I truly value that he does not rush into giving antibiotics without confirmed results. He treats both me and my daughter like family and always provides the best possible care. Thank you, Prime Medical Center Ajman, for your outstanding service. We wish you continued success and hope you maintain this high standard of care

Dr Vishal Prasad

ENT Surgeon

I would like to share my wonderful experience at Prime Medical Center Ajman. My daughter and I have been visiting for several years, and this is not our first time with Dr. Vishal. We truly appreciate the consistent quality of care we receive. From the registration process to the consultation, everything is well organized. I would especially like to thank Nurse Kris for her kindness and professionalism. She always greets us with a warm smile, speaks gently, and makes my daughter feel comfortable during every visit. Her support in guiding us through the process—from initial checks to assisting us toward the cashier—is truly appreciated. A special mention to Dr. Vishal, who is an excellent doctor with great manners. He always explains everything clearly, step by step, and ensures that proper tests are done before prescribing any medication. I truly value that he does not rush into giving antibiotics without confirmed results. He treats both me and my daughter like family and always provides the best possible care. Thank you, Prime Medical Center Ajman, for your outstanding service. We wish you continued success and hope you maintain this high standard of care

Dr. Shayma Lamya Hampton

Family Doctor, Functional Medicine Specialist

I just want to share how grateful I am for Dr Shayma Hampton, who has been my 19-year-old daughter’s family doctor for the past four years. From day one, Dr Hampton has been incredibly caring and thorough, always paying close attention to every detail of my daughter’s health. Nothing is ever rushed or overlooked, and we always feel genuinely listened to and supported. Before my daughter went off to university, Dr Hampton was also very helpful in guiding her through what she needed to know and making sure she felt prepared and confident for this next stage of her life. What we really appreciate is that communication is always open and easy—Dr Hampton is approachable, responsive, and truly there when needed. On top of her medical care, she has also been a kind and steady guide through many aspects of this important age in my daughter’s life. As a mother, it honestly gives me so much comfort and peace of mind knowing my daughter is in such capable and caring hands. We are both very grateful for everything Dr Hampton has done over the years.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

My experience with Prime Clinic was not good. The first issue I faced was with how my appointment was handled. The nurse kept calling me while I was on the way and rushing me to arrive earlier, even though the call center had informed me that the doctor would be available until 5:00 PM. However, starting from 4:00 PM, the nurse insisted that the doctor would leave at 4:30 PM, which made me feel very stressed and uncomfortable. The second issue was during the blood pressure measurement. The device they used was extremely tight and caused me significant pain. Afterward, I noticed marks on my arm that looked like bruising or blood trapped under the skin. This made the whole experience even more unpleasant, and I would not feel comfortable repeating it.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I had a procedure at Prime Hospital in Garhoud on April 6, and my overall experience was excellent. The hospital is very clean, well-organized, and has a calm and welcoming environment. The staff—from reception to nurses—were professional, kind, and very attentive. They made sure I was comfortable throughout my visit and responded quickly to any concerns. A special thanks to Dr. Usha, who provided outstanding care. Her professionalism and compassion truly made a difference in my experience. I’m very grateful for the quality of care I received and would highly recommend Prime Hospital to anyone looking for reliable and patient-centered healthcare.

Dr. Yahia Kabil

ENT Surgeon

I have been a patient of Dr Yahya Kabil for past 25 years and even though I have shifted to New York 9 years ago, I always prefer to see him during my regular visits to Dubai I have access to the best US doctors in United States and my insurance covers it but I still prefer to come see Dr Kabil. In my experience and also numerous other patients that I have referred to Dr Kabil, he is by far the best ENT doctor I have met. He has the healing power and great judgment and a very friendly and humble style that draws patients to him regularly. I congratulate Al Zahra for having the best ENT doctor among ranks . Keep up the great work

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

I had my TLH-BSO done by Dr. Heidi Calixto, and I’m very grateful for the care I received. From the initial consultation to the required tests, everything was handled thoroughly and professionally. She took the time to explain my condition and made sure I felt comfortable and well-informed before the surgery. The operation itself went smoothly, and her aftercare was just as reassuring. She remained attentive throughout my recovery and addressed any concerns promptly. Most importantly, this procedure has resolved the pain I had been dealing with for a long time, and my quality of life has greatly improved. Highly recommended.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had a very positive experience during my visit to Dr. Qais. He was extremely professional, attentive, and took the time to listen carefully to my concerns. His explanations were clear and easy to understand, which made me feel comfortable and confident about my treatment plan. The entire consultation felt unhurried, and he showed genuine care and compassion throughout. I truly appreciate his expertise and would highly recommend him to anyone looking for a knowledgeable and caring doctor.

Dr Saumya Srivastava

Obstetrician & Gynaecologist

The Doctor is very friendly supportive and polite. She is I’d like to share my sincere appreciation for Dr. Soumya. She was incredibly polite, friendly, and helpful throughout my visit. Her warm demeanor immediately put me at ease, and she took the time to listen carefully and explain everything clearly. It’s rare to find a doctor who combines such professional knowledge with genuine kindness. Thank you, Dr. Soumya, for making such a positive difference.

Dr Hatem Sabry Psychiatry Clinic

Psychiatry

تجربة مميزة جدًا في عيادة دكتور حاتم صبري بالشارقة👌 نتابع مع دكتورة رحاب، استشارية الطب النفسي، وبصراحة من أفضل الأطباء من حيث الاحترافية وحسن الاستماع والاهتمام بالتفاصيل، ما شاء الله عليها. كما أحب أن أشكر طاقم العيادة بالكامل على حسن التنظيم، وخصوصًا موظفة الاستقبال هيلدا🥰، في غاية اللطف والرقي في التعامل وتقدم خدمة ممتازة بكل احترام واهتمام. كل الشكر والتقدير لكم على هذا المستوى الراقي من الخدمة 🙏

Dr. Rehab Abdelrazig

Psychiatrist

تجربة مميزة جدًا في عيادة دكتور أحمد صبري 👌 نتابع هناك مع دكتورة رحاب، استشارية الطب النفسي، وبصراحة من أفضل الأطباء من حيث الاحترافية وحسن الاستماع والاهتمام بالتفاصيل، ما شاء الله عليها. كما أحب أن أشكر طاقم العيادة بالكامل على حسن التنظيم، وخصوصًا موظفة الاستقبال هيلدا، في غاية اللطف والرقي في التعامل وتقدم خدمة ممتازة بكل احترام واهتمام. كل الشكر والتقدير لكم على هذا المستوى الراقي من الخدمة 🙏

Dr. Nicholas Marsden

Plastic Surgeon

I recently had my ganglion cyst removed by Dr. Nicholas, and I couldn’t be more grateful for the care I received. He made me feel comfortable and confident from the very beginning, explaining everything in a clear and reassuring way. The procedure was smooth, and my recovery has been going really well. I truly appreciate his professionalism and kindness. I would definitely recommend him to everyone.

Dr Wael Berro

Family Doctor, Internal Medicine Doctor

Great as usual, i really love Dr. Wael, he's the most decent doctor and human actually i've ever dealt with and can talk with him freely about everything concerning my health and always giving me either answers or doctor recommemdations for my concerns, supporting me with everything that can help with my health state Will always be thankful for him God bless his heart ❤

Dr Snehal Pandurang Desale

Dermatologist

I’m really happy with the results from my dermatologist. My skin has improved a lot, and I can see a clear difference. It was definitely a good decision to consult a professional—highly recommended for anyone dealing with skin concerns.” Thank you Dr. Snehal 🫶