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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Despite having a booked appointment , had to wait for 20 mins . And the Dr rushed us out of her cabin in 10 mins. We came from Sharjah all the way to see a female Indian pediatrician, and this is the service we got despite having a booked appointment. There was zero personal attention , rushed conversation, and unnecessary jumping to the conclusions without hearing the details of our child . I hope this service improves and the doctors gets trained to give personal care and attention to every parent and child. Thanks

Dr Kenneth Mackinnon Mitchell

Psychiatrist

I visited Dr.Kenneth for the first time 4 years ago , He is the best psychiatrist in Dubai , he is a good listener,calm, kind , attentive and not judgemental at all, he takes his time with the patients , l was struggling from depression, insomnia and anxiety for so long, he gave me clear information about medications, and helped me with the plan for my treatment, he changed my life to the better, I'm really greatful for him, and I strongly recommend him for Insomnia, depression and anxiety.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

Dr. Sivaprakash Rathanaswamy

Oncologist

I want to share my amazing experience with Dr.Sivaprakash Rathanaswamy (Oncologist specialist) during my surgery procedure till upto discharge period. He explained very clearly the procedure from the start till end and make the patient comfortable. His kindness.professional, and clear communication made me feel better. I cannot thank you enough also for his assistance ,nurse in the hospital they are very helpful.

Dr Rachel Kaminski

Pulmonologist

Dr. Rachel always takes perfect care of me and my asthma. I became very anxious because of the asthma and Rachel is the perfect doctor to also look at my mental state while giving me the perfect treatment to get better. Right now the asthma has nearly gone away. Before having Rachel as my main doctor it was a rollercoaster ride with symptoms during day and night. Thankfully I am in good hands now!

Dr. Siba Suheil Awad

Dentist

الدكتورة صبا عوض انسانه قبل ماتكون دكتور رائعه في تعاملها رائعه في عملها جميع افراد الاسره والأصدقاء اوصيتهم بالدكتورة صبا الذي اتعامل معها من زمان عملت عندها تنظيف اسنان وخلع ضرس العقل وحشوات وزراعة اسنان منذ أكثر من ثمان سنوات والحمدلله لم تتغير ولم تسبب الم حتي اليوم وكل من اوصيتهم بالدكتورة صبا شكروني لانها فعلا دكتوره رائعه شكرا لدكتوره صبا علي أمانتها وخلاصها في عملها واخلاقها العاليه

Dr. Sarah Rizk

Paediatrician

Dr Sarah is an exceptional pediatrician: kind, highly professional, and genuinely human in her approach. She takes the time to listen, explains everything with clarity, and shows remarkable attentiveness at every visit. I always feel reassured knowing my child is in her care. I highly recommend her.

Dr. Randa Ahmed

Paediatrician

Thank you so much, Doctor, for all your support, care, and dedication. We truly cannot thank you enough for everything you have done for our son. Your patience, kindness, and professionalism made a huge difference, and we are very grateful to have you as his doctor. 🌹🌹🌹🌹

Dr. Gamal Fares

Dentist

The root canal was done week but the filling was. It done by him. This was done by Dr Nour and wasn’t part of the fee which was very surprising and should have been included in the overall root canal fee, after all I was left with a hole in my tooth from the root canal.

Dr. Kiran Makwana

Orthopaedic Surgeon

Dr. Kiman is an outstanding orthopaedic doctor—professional, knowledgeable, and genuinely caring. He took the time to explain everything clearly and made me feel comfortable throughout the treatment. His expertise and attention to detail truly stand out.