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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Dr. Tomasz Zaranski

Dentist

I came in for a dental consultation not realizing that my oral health could be directly affecting my general health. Using advanced diagnostics and a very thorough evaluation, Dr. Thomas discovered a chronic inflammatory focus related to one of my teeth. This hidden infection was putting constant stress on my body and negatively impacting my overall health. Once the causative tooth was removed, I experienced a noticeable improvement in my energy levels and general well-being. I am extremely thankful for such a comprehensive, health-oriented approach. I highly recommend this doctor to anyone who values not only excellent dentistry, but true care for systemic health.

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Dr Kenneth Mackinnon Mitchell

Psychiatrist

I visited Dr.Kenneth for the first time 4 years ago , He is the best psychiatrist in Dubai , he is a good listener,calm, kind , attentive and not judgemental at all, he takes his time with the patients , l was struggling from depression, insomnia and anxiety for so long, he gave me clear information about medications, and helped me with the plan for my treatment, he changed my life to the better, I'm really greatful for him, and I strongly recommend him for Insomnia, depression and anxiety.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was with my husband, I am pregnant and staff at cash counter Fahad Palekar was very rude and disrespectfull, he was literally shouting at us for not being available when token came we requested him as we had multiple appointments and there was rush. So we sat on other side it took a while to come till cash counter . Moreover the cashier showed us his batch to go ahead and put complaint . He need to be polite with patients. This was raffle surprising and not at all acceptable behaviour

Dr. Dhawal Bakhda

Orthopaedic Surgeon

The hospital services were excellent. When I met the doctor, he understood my issue immediately, and the X-ray results confirmed exactly what he explained. He prescribed medicines and a gel, which really helped with my recovery, and I am feeling much better now. One thing I noticed was that the recommended calcium medicine was different from what I received, and I was a bit confused about whether it was changed. Apart from this, the overall treatment and care were fantastic.

Dr Farida Pithawala

Obstetrician & Gynaecologist

If I could give more than 5 stars, I would!!! Dr. Farida Pithawala thank you so much from the bottom of my heart for taking such good care of me/us (my baby) during and after pregnacy as well as the delivery. Me and my husband felt very secure because we know I'm with a professional and knowledgeable Doctor. Since day 1 I am really impressed with Dr. Farida and I will continue recommending her to all of my friends. Forever grateful ❤️

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

Dr. Siba Suheil Awad

Dentist

الدكتورة صبا عوض انسانه قبل ماتكون دكتور رائعه في تعاملها رائعه في عملها جميع افراد الاسره والأصدقاء اوصيتهم بالدكتورة صبا الذي اتعامل معها من زمان عملت عندها تنظيف اسنان وخلع ضرس العقل وحشوات وزراعة اسنان منذ أكثر من ثمان سنوات والحمدلله لم تتغير ولم تسبب الم حتي اليوم وكل من اوصيتهم بالدكتورة صبا شكروني لانها فعلا دكتوره رائعه شكرا لدكتوره صبا علي أمانتها وخلاصها في عملها واخلاقها العاليه

Dr Jyothish George

Dermatologist

I dont know why i paid for the consultation as this was a follow up. 1st time was 3mins with the doctor he gave medicine and some tests i cam saturday 8:40pm and next Saturday exact after 7 days i had follow up. He just asked how i feel and continue the medicine. When i asked what triggered the allergy he just said leave thst and follow the medication i paid twice for 5 mins and this advice.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Dr Rizwan Abdul Qazi

Gastroenterologist

I’m very grateful to Dr. Rizwan for helping me finally understand a long-term health concern I’d been dealing with for months. He listened carefully, asked the right questions, and explained everything clearly. Very thorough, knowledgeable, and easy to talk to. I finally feel like I have clarity about my health.