zone1hearing

Amazing, Matthew attended to all our needs

Friendly and very helpful experience

l loved it and highly recommend it. 👏🏾

Thoroughly professional and enjoyed every bit of it. I’d highly recommend it to everyone!

Highly recommend 👍🏾

Never felt so heard (excuse the pun!). Amazing service, will definitely be back for a full hearing test.

Great service and attention

Very helpful & friendly and extremely knowledgeable

Matthew is incredibly well versed in all aspects of the hearing aids market, including the most modern technology (aurocast etc) and he offers all manufacturers. Fabulous attention to detail. Cannot recommend more highly.

I've been wearing the same hearing aids for many years without any issues, a couple of weeks ago the rechargeable battery in one of them started to run down and only hold its charge for an hour or so. I contacted Matthew, he got the batteries ordered in within a few days and then changed them for me. He also updated the software in my hearing aids and checked the ear fitting/settings/comfort/etc were all good. Zone1 fixed my problem quickly and went above and beyond. Very happy. I had contacted some other hearing aid practises, one of which wanted to send the aids back to the manufacturer for the battery change (could have taken weeks) and the other practice just refused to do anything as they hadn't originally supplied the hearing aids to me. A battery change might sound like a trivial thing but sending them back the manufacturer for weeks would have meant no hearing for me for weeks, thats a big problem. Very thankful to Zone1 for sorting me out quickly.