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Towell House

Towell House

57 Kings Road, Belfast, United Kingdom, BT5 7BS

Verified profile
Verified profile

Patient Trust Score

4.97

7 patient reviews

5.00
Overall Experience
5.00
Cleanliness
4.86
Facilities
5.00
Care and Support

8 recommendations for:

Residential Care(4)
Care Home(3)
Old Age(1)

Recent patient review

This clinic has not collected a review in over 6 months

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About

About Towell House

Towell House is a residential care home located in East Belfast, Northern Ireland.

The Home is set within its own grounds and has a large sensory garden, luxury rooms, an IT suite and a number of sitting rooms.

The team at Towell House aim to provide safe accommodation alongside excellent quality patient-centred care for older people, physically disabled people and residents requiring dementia care.

All residents are treated with respect and are provided with a number of activities appropriate to their needs. Towell House promises a positive life for their residents in the Home, one that includes all aspects of daily life using the core elements of:

· Respect

· Choice

· Privacy

· Personal preference

· Individuality

· Cultural diversity

· Overall sense of belonging and wellbeing

The team strive to make Towell House a ‘Home from home' for their residents. This is done by creating personalised care plans for each individual which are tailored to their needs. The team consists of dedicated and welcoming staff who view all their residents as family.

Towell House has a range of both indoor and outdoor social areas to calm or stimulate the residents at their personal preference. Towell House also holds regular events and activities for their residents, these include: armchair yoga, Harvest and Christmas services and visiting entertainers.

All staff at Towell House have undergone the required training and are registered with the appropriate professional bodies to ensure all guidelines and standards are adhered to.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Residential Care (50%)
  • Care Home (38%)
  • Old Age (13%)

Specialties
  • Health and Social Care
Subspecialties
  • Old Age
  • Physical Disability

All conditions and treatments
  • Residential Care
  • Care Home
  • Old Age
  • Assisted Living
  • Physical Disability

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews(7)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Residential Care (4)
Care Home (3)
Old Age (1)

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*Star rating based on patient reviews

7 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

Towell House is clean and bright and the staff are friendly and helpful.

02 Feb 2023verified patient
Patient seen for:
Old Age
Care Home
Residential Care

Reply from Towell House

Thank you for your lovely review. It is very encouraging to receive such positive feedback.

01 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

The communication between staff and the family is very good. My mother enjoys all her meals, and her health care needs are met to a good standard. My mother seems very content.

27 Jan 2023verified patient
Patient seen for:
Care Home

Reply from Towell House

Thank you for taking the time to leave us such a positive review. It is great to pass on to our Staff.

01 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

I cannot fault the experience of my mother being in Towell House. Through my work I have visited other Care Homes in Belfast, and in my opinion Towell House stands out as the best

25 Jan 2023verified patient
Patient seen for:
Residential Care

Reply from Towell House

Thank you for leaving such a positive review, it is lovely to hear.

01 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

What can I say but brilliant, I know many people would say Neg statements or comments but my are based on not only my experience but the smiles and laughter of those being cared that speak in abundance.. the staff great me with a smile which shows me that they care and take their responsibility greatly. I’ve never had any issues or had to ask twice for anything to assist my mother, so to me 100%

24 Jan 2023verified patient
Patient seen for:
Care Home

Reply from Towell House

Thank you for taking the time to leave us such a positive review. It is great to pass on to our Staff.

01 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

My father has been in Towell House since May 2022, the care he gets is second to none. The staff are so good to him and the activities they have is great.

24 Jan 2023verified patient
Patient seen for:
Residential Care

Reply from Towell House

Thank you for your lovely review. It is very encouraging to receive such positive feedback.

01 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

Am very happy with the care my mum gets at towell house

24 Jan 2023verified patient
Patient seen for:
Residential Care

Reply from Towell House

Thank you for taking the time to leave us a review.

01 Mar 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Facilities
5.00
Care and Support

Lovely staff, friendly and helpful

09 Feb 2022verified patient

Reply from Towell House

Thank you for taking the time to leave us a review.

01 Mar 2023
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FAQ

What are Towell House's reviews like?

Towell House's overall patient rating is 4.97 out of 5 stars on Doctify.

This is based on 7 reviews

When is Towell House open?

Towell House is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for Towell House?

+442890401642

Does Towell House accept new patients?

Towell House generally accepts new patients.

Get in touch with this practice to enquire as a new patient here