The Princess Grace Hospital
Welcome to The Princess Grace Hospital
Opened in 1977 by Princess Grace of Monaco herself, The Princess Grace Hospital is recognised as one of the UK’s best-equipped, multidisciplinary, acute private hospitals, offering access to the latest innovative technology and pioneering medical treatment. Constantly at the forefront of medical innovation, The Princess Grace was the first ever private hospital to offer digital mammography and have an Urgent Care Centre. This gives people instant access to treatment for every urgent illness, injury and disease thanks to cutting edge diagnostic and screening equipment, on-site complex blood tests, a pharmacy and operating theatres. You don't need to book. You can just turn up. This was also the first hospital in the UK to develop a surgical robotic centre of excellence, bringing together world-leading specialists to challenge current medicine, develop new techniques and set new, higher standards for healthcare. The hospital offers specialist centres dedicated to digestive issues, breast, cancer, liver, bowel and orthopaedics problems and has significant expertise in robotic surgery, breast care, digestive health, urology, diagnostic imaging and gynaecology. There's a popular Institute of Sports, Exercise and Medicine to help you recover faster, staffed by highly-trained sports medicine experts, and overall the hospital's patients have access to over 700 experienced consultants.
Everything was OK
Overall good experience.
The hospital was wonderful and my experience was top rate
Was very well treated by the whole staff!
Excellent accommodation, very attentive staff and lovely food
Testing the doctify link from HCA which actually is the same link as still offers the same list of practices so is not specific to Princess Grace
At a time when you are very anxious about having a major operation, all of the staff without exception were very friendly and reassuring to both me and my wife. Even in the middle of the night after my operation when I was in pain, the nurses took time to assist in any way possible to make me comfortable, even if was just to talk for a while to take my mind off things.
Served its purpose in a professional and unfussy manner. Calm assurance of the staff was important in this strange time of Covid.
I had an orthopedic surgery and day admission in Princess Grace Hosiptal in Aug 2020. The overall experience was excellent. There is strict procedure in the current covid pandemic situation, I was measured for tempature and provided with medical mask before every visit. I did covid testing in the hospital and asked to self-isolate after the testing, before my surgery. The staff were kind, patient, professional and very caring. I was a bit nervous before, but the staff were extermely friendly, positive and cracked a few jokes here and there, which made me forget my worry. I was very happy with my experience there.
Too many different staff would have preferred to have one or two dedicated staff to refer to. Physio staff excellent
Good, clean and on time
I could not have asked for anything more at such an important time
Excellent first class facilities and care
Nice room, pleasent staff
Excellent Hospital with friendly, professional and reassuring staff
My experience could not have been better, apart from not having cancer in the first place.
Due to the Covid situation the experience I received was excellent. The hospital had clear policies and procedures in place as it was the start of the lockdown. All staff were professional and helpful.
Very happy with the stay in hospital. Staff (including catering) were friendly and professional at all times. Not too happy with the treatment for the resulting incontinence. Quite unhappy to be billed separately to have the catheter removed.
This is a very comfortable and pleasant place to have an operation. The room was very comfortable and the food was good. The staff were all helpful and pleasant.
Princess Grace Hospital is one of the best hospitals in which I have ever received treatment.
lovely staff who are really helpful , food and accomodation were good.
All good and efficient.
Compared to other hospitals this was 5 star ! Friendly, attentive and comfortable. Food was very good too.
Friendly, efficient staff. Comfortable, well appointed room and excellent, reassuring and attentive care.
I found nothing to criticise and much to approve.
excellent facilities and caring staff.
The Princess Grace Hospital Is always friendly and helpful from reception to your required department. I am not sure that the office procedures are quite so efficient as they used to be, for sometime (before COVID) they seemed more regular in sending out letters to inform you that a check-up was due. I have ended up phoning to see if I should make an appointment. Not a big issue but I feel that some people could end up missing essential appointments or maybe put things off if they don't have that little push. If I do phone or email then the response time is good. Although I am not sure why, I think maybe the overall feeling is a little colder or less cohesive.
I have no complaints.
My experience at the Princess Grace hospital has been faultless. The staff have been considerate and professional, making me feel comfortable despite the circumstances. A special mention should be given to nurse Hina whose professional and care deserves great praise. I would thoroughly recommend this hospital.
Welcoming and efficient. Very well organised in dealing with the threat of Covid 19.
First class attentive service
Outstanding and attention to details brilliant including a full fridge and delicious food whilst at the same saving lives
Well staffed and patients given regular attention.
I received really excellent care from the nursing staff and the physio's. I felt very sore to begin with, and was cared for very sympathetically. Tys was very helpful, and removed my drain, which was very uncomfortable. I was there during the coronavirus, where everyone was masked and it was more difficult, but I never felt uncomfortable. I would highly recommend the Princess Grace hospital.
They were great, all the staff were amazing and the hospital was very clean.
Excellent West End private hospital but confusion over my operation time meant I arrived at the stated time but my operation was 2 hours' late. An administrative error by the hospital team that impacted both my consultant and I. Separately, there was also an administrative error over arrangements for a pre-op Covid test by the hospital in the preceding week, which meant I almost needed to reschedule the operation. Apart from that, this is an excellent facility and the staff were exceptional.
Very good and friendly service