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Prospect Court

Prospect Court

33 37 Albion Road, Sutton Surrey, United Kingdom, SM2 5TA

Verified profile

Verified profile

Patient Trust Score

2.38

2 patient reviews
3.00
Overall Experience
2.00
Cleanliness
2.50
Facilities
2.00
Care and Support

Recent patient review

This clinic has not collected a review in over 6 months

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About

About Prospect Court

Prospect Court in Sutton, Surrey, supports people (male and female) with epilepsy, autism, brain injury, sensory impairment, learning difficulties, mental health needs, physical disabilities, and other complex needs. The facility is located in the heart of the Sutton community and comprises 12 two-bedroom flats and two town houses suitable for up to six people. There are also communal bathrooms with specialist equipment available where needed, a large communal lounge and a large rear enclosed garden. Each flat and house is fully wheelchair accessible with six bedrooms that have hoist tracking fitted and each flat and house has its own kitchen facilities.

The highly trained staff provide a person-centred approach to the care of their service users and are able to assist with their independence and personal development. Staff are available 24 hours a day and work closely with each person to build their skills and enable them to lead a richer and more fulfilled life.

Prospect Court encourages its service users to get involved in their local community, and it is conveniently located adjacent to the high street with easy access to public transportation, including a bus service into Sutton town centre, and great connections to London and the South East via the local railway station.

Active Care Group is a specialist provider of complex care services for people of all ages across the UK. Offering a fully integrated pathway of support to meet long term and changing needs, Active Care Group's portfolio of services include rehabilitation, residential and supported living, care in the home, respiratory, case management and staffing.


Specialties
  • Health and Social Care

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews(2)
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*Star rating based on patient reviews

2 reviews

1.5

2.00
Overall Experience
1.00
Cleanliness
1.00
Facilities
2.00
Care and Support

When I first opened it was very good but over the years it has gone down hill also the management changed for the worst I am bullied everyday some of the staff don’t understand any of my English when it’s perfectly clear sometimes even laugh and stopped all of the activities.

08 Jan 2022verified patient

3.25

4.00
Overall Experience
3.00
Cleanliness
4.00
Facilities
2.00
Care and Support

Very nice flats but It would be nice to do the Service manager rotation every 3 years again like they used to do just to get to know all them that work for AGC as I only know 2 or 3 in the company?

08 Jan 2022verified patient
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FAQ

What are Prospect Court's reviews like?

Prospect Court's overall patient rating is 2.38 out of 5 stars on Doctify.

This is based on 2 reviews

When is Prospect Court open?

Prospect Court is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for Prospect Court?

+442086420925

Does Prospect Court accept new patients?

Prospect Court generally accepts new patients.

Get in touch with this practice to enquire as a new patient