Medefer

Medefer is a UK-based digital healthcare provider that delivers consultant-led outpatient services in partnership with the National Health Service (NHS). Founded in 2013 by NHS clinicians, the organisation was established to reduce waiting times and improve access to specialist care through a digital-first model.

Medefer operates as a Care Quality Commission (CQC) registered provider and works with NHS Trusts, primary care networks, and independent healthcare partners to deliver virtual outpatient services. Referrals are typically made by general practitioners, after which a UK-registered consultant reviews the patient’s case remotely and determines the most appropriate care pathway.

The service covers a wide range of medical and surgical specialties, including gastroenterology, cardiology, dermatology, endocrinology, orthopaedics, urology, gynaecology, and neurology. Consultant-led assessments are generally carried out within a short timeframe, often within 48 hours, with further investigations, treatment, or in-person consultations arranged when clinically required.

Medefer uses a remote-first approach to manage outpatient pathways, enabling many patients to receive specialist advice and follow-up care without attending hospital appointments. Where necessary, diagnostic tests and face-to-face services are coordinated through a network of local providers to ensure continuity of care.

The organisation also offers private healthcare services for selected conditions, including menopause support, prostate testing, sleep disorders, dermatological concerns, and weight management. These services are delivered through fixed-price pathways and may not require a GP referral.

Medefer is headquartered in London and has supported over 150,000 patients across the UK through its consultant-led, technology-enabled healthcare model.