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Mayfield Road

Mayfield Road

17 Mayfield Road, Sutton, United Kingdom, SM7 5DU

Verified profile

Verified profile

Patient Trust Score

2.75

1 patient reviews
3.00
Overall Experience
2.00
Cleanliness
3.00
Facilities
3.00
Care and Support

Recent patient review

This clinic has not collected a review in over 6 months

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About

About Mayfield Road

Mayfield Road is a residential service located in the heart of Sutton, Surrey, that supports adults with profound and multiple learning difficulties (PMLD). It can provide support for up to 12 people (male and female) who have a wide range of conditions including brain injury, sensory impairment, autism, epilepsy, anxiety, mental health issues, and challenging behaviours.

There are 12 bedrooms at Mayfield Road along with communal bathrooms complete with specialist equipment. Service users also have access to a large communal lounge and dining area, a sensory room, as well as an accessible garden with a built-in trampoline.

The Mayfield Road service is Headway approved and works closely with service users to give them the best possible care, and users are encouraged to access opportunities both in and outside their homes. The highly trained team aim to help each resident develop their skills and become more confident and self-sufficient, allowing them to live more independently within their own homes.

Active Care Group is a specialist provider of complex care services for people of all ages across the UK. Offering a fully integrated pathway of support to meet long term and changing needs, Active Care Group's portfolio of services include rehabilitation, residential and supported living, care in the home, respiratory, case management and staffing.


Specialties
  • Health and Social Care

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews(1)
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*Star rating based on patient reviews

1 review

2.75

3.00
Overall Experience
2.00
Cleanliness
3.00
Facilities
3.00
Care and Support

The service has a lot to learn and can only improve. At times we are so disappointed- from how medication is administered, the loudness of the staff, unsuitable food, cleanliness, upkeep of accommodation etc…. Daily cleaning in areas should be carried out rather than occasional areas that are only done in turn. Ingrained dirt is everywhere. We have given up expecting improvements. Some individual Staff are too loud at all times of day. Some Staff are not observant on the deterioration of clients health. They can be dismissive and not listen to next of kin. Even at the time of the pandemic the company never reached out to clients families. Staff use their mobile phones a lot of the time whilst with clients. Meals supplied can be okay at best but other times they are woefully inadequate.

27 Jun 2023verified patient
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FAQ

What are Mayfield Road's reviews like?

Mayfield Road's overall patient rating is 2.75 out of 5 stars on Doctify.

This is based on 1 review

When is Mayfield Road open?

Mayfield Road is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for Mayfield Road?

+442086431561

Does Mayfield Road accept new patients?

Mayfield Road generally accepts new patients.

Get in touch with this practice to enquire as a new patient