4.82
740 reviews

HCA UK at The Shard 

St Thomas Street, London, United Kingdom, SE1 9BS 

Overall Rating

Overall
4.82
Friendliness
4.78
Wait time
4.74
Cleanliness
4.93

Top feedback

“Nice hospital with good facilities.“
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Welcome to HCA UK at The Shard

About

Our outpatient facility at The Shard offers exceptional care across a range of medical specialties — from orthopaedics to women’s health. Our consulting and treatment rooms are equipped with the latest medical technology, meaning we can provide rapid on-site diagnosis and personalised treatment. Under our care, you'll benefit from the expertise of a multidisciplinary team of consultants who specialise in both common and complex conditions. If your child needs care, The Shard is also home to a paediatric outpatient centre run by The Portland Hospital and their experienced team of consultants and nursing staff. If you or your child need further specialised care or hospital admission, we can arrange for a seamless transition to one of our world-class London hospitals. 

 

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Opening hours

Mon :
12:00 AM - 11:59 PM
Tue :
12:00 AM - 11:59 PM
Wed :
12:00 AM - 11:59 PM
Thu :
12:00 AM - 11:59 PM
Fri :
12:00 AM - 11:59 PM
Sat :
12:00 AM - 11:59 PM
Sun :
12:00 AM - 11:59 PM

Location

No results found

Reviews

4.82 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Foot & Ankle Surgery
17/740
Prostate Cancer
17/740
Eye problems
11/740
Back Pain
10/740
Benign Prostatic Enlargement
10/740
Robotic Surgery
9/740
Colposcopy
8/740
Achilles Tendon Problems
7/740
Breast Cancer
7/740
Bunion (Hallux Valgus) Correction
7/740
Chronic Pain
7/740
Gynaecology
7/740
Hip Replacement
7/740
Nerve Sparing Prostatectomy
7/740
Adult Ear, Nose & Throat Surgery
6/740
Blood in Urine (Haematuria)
6/740
Bunions (Hallux Valgus)
6/740
Cervical Biopsy
6/740
General Urology
6/740
Orthopaedic Surgery
6/740
Septoplasty
6/740
Ankle Sprain
5/740
Cancer Prevention and Screening
5/740
Wisdom Teeth Removal
5/740
Benign Prostate Hyperplasia
4/740
Circumcision
4/740
Colonoscopy
4/740
Impacted/Infected Wisdom Teeth Removal
4/740
Nerve Pain
4/740
New Eye Exam
4/740
PSA
4/740
Rhinoplasty (Nose Job)
4/740
Acid Reflux
3/740
Basal Cell Carcinoma
3/740
Breast Lump
3/740
Endometriosis
3/740
Endoscopy
3/740
Gallbladder Removal (cholecystectomy)
3/740
Heavy Periods (Menorrhagia)
3/740
Hip and Groin Pain
3/740
Neuromas
3/740
Ovarian Cysts
3/740
Rotator Cuff Repair
3/740
Scar Revision Surgery
3/740
Testicular Pain
3/740
Tinnitus
3/740
Urology
3/740
Video Consultation
3/740
Abdominoplasty (tummy tuck)
2/740
Abnormal Smears
2/740
Aged and Sundamaged Skin
2/740
Arthroscopy
2/740
Benign Breast Disease
2/740
Bladder Instillation
2/740
Bladder Pain
2/740
Blepharitis
2/740
Blepharoplasty (Eye Lid Surgery)
2/740
Breast Consultation
2/740
Breast Reduction
2/740
Caudal Epidural Injection
2/740
Claw Toes
2/740
Colorectal Surgery
2/740
Cosmetic Plastic Surgery
2/740
Cysts
2/740
Dermatology
2/740
Deviated Septum
2/740
Eczema (atopic dermatitis)
2/740
Excision of Lesions of the Mouth, Tongue, and Gum
2/740
Excision of Skin Lesion
2/740
Eye Test
2/740
Foot Pain
2/740
Functional endoscopic sinus surgery (FESS)
2/740
Green Light Laser Prostatectomy
2/740
Hallux Limitus or Hallus Rigidus
2/740
Hammer Toes
2/740
Hand & Wrist Surgery
2/740
Head & Neck Surgery
2/740
Hypertension (High Blood Pressure)
2/740
Hysterectomy
2/740
Hysteroscopy
2/740
Inguinal Hernia
2/740
Jaw Surgery
2/740
Lower Back Pain
2/740
Mole Check
2/740
Nasal and sinus disorder (sinusitis) treatment
2/740
Nasal blockage
2/740
Prostatectomy (TURP)
2/740
Reconstructive Surgery
2/740
Shoulder Pain
2/740
Sinus Surgery
2/740
Spinal Surgery
2/740
Stomach / Abdominal Pain
2/740
Tendon Repair
2/740
Tooth Extraction
2/740
Total Knee Replacement
2/740
Urinary tract infections (UTI)
2/740
Urological Oncology
2/740
laryngoscopy
1/740
sesamoidectomy
1/740
Acute Pain
1/740
Adenomyosis
1/740
Aftercare following fractured femur
1/740
Allergic Rhinitis (Hayfever)
1/740
Amenorrhoea
1/740
Anal Fistula
1/740
Anal bleeding
1/740
Ankle Fractures
1/740
Ankle pain
1/740
Anterior Cruciate Ligament (ACL) Reconstruction
1/740
Anterior Hip Replacement
1/740
Arthritis (Ankle)
1/740
Arthritis (Foot)
1/740
Arthritis (Hip)
1/740
Arthritis (Wrist)
1/740
BRAVO Capsule
1/740
Bacterial Vaginosis
1/740
Balloon Sinuplasty
1/740
Benign (non-cancerous) Skin Conditions
1/740
Biomechanics and Gait Analysis
1/740
Bladder Cancer
1/740
Blocked Tear Duct (NLDO) Surgery
1/740
Blue Light Cystoscopy
1/740
Breast Lump Excision
1/740
Breast Pain Management
1/740
Breast Screening (Mammogram)
1/740
Breast Surgery
1/740
Brostrom
1/740
Bunionette Deformity Correction
1/740
C-Section (Caesarean Section)
1/740
Cancer of the Head, Neck, Mouth, and Tongue
1/740
Candidiasis (Thrush)
1/740
Cardiovascular disease
1/740
Carpal Tunnel Decompression
1/740
Cataract Surgery
1/740
Cataracts
1/740
Cervical (Neck) Surgery
1/740
Cervical Cancer
1/740
Cervical Polyps
1/740
Cheilectomy
1/740
Coil insertion
1/740
Colon Cancer
1/740
Concussion
1/740
Corneal Disease
1/740
Cosmetic Breast Surgery
1/740
Crohn’s Disease
1/740
Cyst Excision
1/740
Deafness
1/740
Dry Eyes
1/740
Dupuytren’s Contracture
1/740
EMR ( gastroscopy)
1/740
Ear Wax Removal
1/740
Epilepsy
1/740
Erectile Dysfunction
1/740
Eustachian Tube Dysfunction (ETD)
1/740
Excision of Mortons Neuromas
1/740
Facet Joint Injection
1/740
Fibromyalgia
1/740
Food Intolerance
1/740
Foot Sprains
1/740
Fracture
1/740
Fracture (Broken Bone)
1/740
Frenuloplasty (Penis)
1/740
Gallbladder Removal (Cholecystectomy)
1/740
Gastroscopy
1/740
General Dermatology
1/740
General Medicine
1/740
General Surgery
1/740
Gynaecological Oncology
1/740
Haemorrhoids
1/740
Hand Pain
1/740
Hardware Removal from Femur
1/740
Headache
1/740
Hearing Impairment
1/740
Hearing Loss
1/740
Hearing abnormally
1/740
Heart Burn
1/740
Herniated Disc or Slipped Disc
1/740
Hip Surgery
1/740
Hydrocele
1/740
Ileal conduit
1/740
Inflammatory Arthritis
1/740
Ingrown Toenail (Onychocryptosis)
1/740
It was a problem with testiculs
1/740
Kidney disease
1/740
Kidney function test
1/740
Kidney problems
1/740
Knee Pain
1/740
Knee Surgery
1/740
Laparoscopic (Key-Hole) Surgery
1/740
Laparoscopic (key-hole) Surgery
1/740
Laparoscopy
1/740
Laryngoscopy
1/740
Lesion Biopsy
1/740
Lichen Sclerosus
1/740
Ligament Injury
1/740
Lip Enhancement
1/740
Lipoma Removal
1/740
Liposuction
1/740
Lyme disease
1/740
Minimally Invasive Foot & Ankle Surgery
1/740
Moles
1/740
Multifocal Intraocular Lens
1/740
Multiple Sclerosis (MS)
1/740
Neck Pain Injections/Interventions
1/740
Nerve Root Injection
1/740
Oesophagitis
1/740
Oophorectomy
1/740
Oral & Maxillofacial Surgery
1/740
Otitis Externa
1/740
Otosclerosis
1/740
Overactive Bladder
1/740
Pain Management
1/740
Polycystic Ovary Syndrome (PCOS)
1/740
Prostate Investigations
1/740
Prostate cancer
1/740
Psoriasis
1/740
Radiofrequency Denervations and Pulsed Radiofrequency to Nerves
1/740
Rash
1/740
Removal of giant cell tumour
1/740
Revision Surgery
1/740
Robotic Cystectomy
1/740
Routine Eye Exam
1/740
Scar Treatment
1/740
Sesamoiditis
1/740
Shoulder & Elbow Surgery
1/740
Skin Cancer
1/740
Smear Test
1/740
Spinal Injections for Pain
1/740
Spondylolisthesis & Spondylolysis
1/740
Sports Injuries
1/740
Stress Fractures
1/740
TLH BSO
1/740
TMJ Surgery
1/740
Temporomandibular Jaw Joint Pain and Clicking
1/740
Testicular Lumps & Swellings
1/740
Tingling and numbness in arms
1/740
Trigger finger
1/740
Tumour excision
1/740
Tumour wrapped around spine
1/740
Ulnar shortening
1/740
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
1/740
Urinary Tract Infections (UTI)
1/740
Uro-gynaecology
1/740
Urological - enlarged bladder requiring TURP.
1/740
Vertigo
1/740
Vitiligo
1/740
Warts (Viral)
1/740
Warts (viral)
1/740
Wrist Pain
1/740
ankle arthroscopy
1/740
exertional compartment syndrome
1/740
fasciotomy
1/740
left full hip replacement
1/740
lower leg pain
1/740
skin cancer - basal cell carcinoma
1/740
spinal osteo arthritis
1/740
syntoms of numbness in my leg and arms
1/740
varicocele
1/740
varicocoeleTesdticular Pain
1/740
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Sort by:
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
General Urology
I found it accessible, clean and easy to get around.
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(2/5)
Cleanliness
(5/5)
It was difficult to find where to go & I was kept waiting for about half hour . The staff were professional and very nice .
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Friendly and helpful staff, pleasant experience
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Breast Cancer
I was diagnosed with Breast Cancer at HCA UK at the Shard. My consultant, Mr Kasem was fantastic - knowledgeable, compassionate and an incredibly talented surgeon. He was attentive at every stage and I felt very well looked after. I would highly reccomend him and the Breast health clinic at the Shard.
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Overall
(2/5)
Friendliness
(2/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Foot & Ankle Surgery
No clear instructions as to how to get to reception prior to appointment. I would have hired a wheelchair had I known that one would not be available. I had the same issue (no wheelchair or Porter on the day I came out of London Bridge Hospital). Makes a b bad impression. Shame as consultant and nurse were excellent.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Breast Pain Management Breast Consultation
Very speedy service. Great customer service. Seamless experience.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Benign Breast Disease
Very good care
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
General Urology
Clean, bright and fairly well organised.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Carpal Tunnel Decompression
I have visited HCA UK at The Shard several times now and my experience there is always fantastic. All the staff - medical and administrative - are excellent, professional and very kind. I feel privileged to have access to such an amazing service.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Erectile Dysfunction
All good.
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Other Reviews