4.79
1442 reviews

HCA UK at The Shard 

St Thomas Street, London, United Kingdom, SE1 9BS 

Overall Rating

Overall Experience

4.8

Friendliness

4.77

Wait time

4.7

Cleanliness

4.9

Top feedback

“A very friendly and efficient establishment where ,as a patient, I was able to feel relaxed and in capable hands“
Read more

Welcome to HCA UK at The Shard

About

Our outpatient facility at The Shard offers exceptional care across a range of medical specialties — from orthopaedics to women’s health. Our consulting and treatment rooms are equipped with the latest medical technology, meaning we can provide rapid on-site diagnosis and personalised treatment. Under our care, you'll benefit from the expertise of a multidisciplinary team of consultants who specialise in both common and complex conditions. If your child needs care, The Shard is also home to a paediatric outpatient centre run by The Portland Hospital and their experienced team of consultants and nursing staff. If you or your child need further specialised care or hospital admission, we can arrange for a seamless transition to one of our world-class London hospitals. 

 

Read more

Opening hours

Mon :
12:00 AM - 11:59 PM
Tue :
12:00 AM - 11:59 PM
Wed :
12:00 AM - 11:59 PM
Thu :
12:00 AM - 11:59 PM
Fri :
12:00 AM - 11:59 PM
Sat :
12:00 AM - 11:59 PM
Sun :
12:00 AM - 11:59 PM

Location

No results found

Reviews

4.79 Overall Patient Trust rating
Overall Experience
Friendliness
Wait time
Cleanliness
Sort by:
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Excellent hospital, staff are nice and caring. Exceptional care
Read more
Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Very good
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Very positive. Friendly service.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Good. very good
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I have used HCA UK for many years and I have always find them to be extremely professional and caring. The Shard is a spotless environment which for me, demonstrates that it's well run. It's also bright which gives it a dynamic feel. Each employee, no matter their role (medical or not), takes pride in his / her job and will endeavour to do the best to cure you, welcome you and make your overall visit as pleasant as they possibly can considering you're there to address a health matter.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Really friendly, helpful and professional staff! Clean with great facilities.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Helpful and friendly administrators and Pharmacy staff.
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Slick process, covid safe, professional, friendly
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
A very friendly and efficient establishment where ,as a patient, I was able to feel relaxed and in capable hands
Read more
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Excellent experience.
Read more
Other Reviews