Instituto Dr. Scheib Mallorca

It was a fantastic experience! I think it helped me a lot!

During my stay there, no doctor was responsible for me. I "only" had the sessions with my psychotherapist. For all medical questions (like how the treatment works for me so far; drugs dosis; ...) and other requests I had to contact the desk clerk or the trainee or the neuroscientist. But unforrunately the neuroscientist went in holliday without a replacement for her. Consequently during my second half of my stay I didn't have a contact person for the rTMS approach anymore. I would recommend to check the final invoice very accurate, since in my invoice there were many mistakes to my harm.

I had a great education with a nice group of six people.

The therapy was semi professional but helped me in my healing process

I appreciate the effort and willingness to be flexible with treatments, however, i did feel like it was a somewhat confusing experience from day one. First of all, the rules regarding treatment were completely dependant on what person i spoke to (the first guy i spoke to was super friendly, said that he'd set me up for a call with the doctor etc - and as i returned the information he requested - the woman had no idea about the solution he gave me, and simply said it wasn't possible). In other words - in order to avoid confusion (which greatly decreases the trust i feel as a patient), improve your internal communication (regardless if it's a computer system, a document or physical notes - make sure everyone in the staff writes down any conversations they've had with patients to make sure no patient gets different answers depending on who they spoke to). There was also a treatment booked on a weekend (confirmed in my itinerary) - and as we arrive at the hospital, it was completely dark (however the doors were unlocked) - so we waited in a pitch black hospital for an hour before we could get hold of someone. In other words - make a habit of double checking all appointment times upon arrival - and set up a system of "on call"-phone numbers for any situations that may occur (as i spent most of the hour at the hospital trying to find a number that didnt go straight to a "we're currently not open"-voicemail).

Die Erfahrung mit dem Ketamin habe ich sehr wertvoll erlebt und es hat mir eine klare Verbesserung meines psychischen Zustandes gebracht. Die Wirkung der RTMS-Sitzungen kann ich nicht beurteilen - wahrscheinlich ist die Koppelung mit Ketamin ja sinnvoll. Neurofeedback habe ich als Stress empfunden - der Ansatz nach Othmer, welcher ich in Zürich gemacht habe, ist bei mir eindeutig wirksamer. Sehr gut auch die Hypnosetherapien. Nicht zufrieden bin ich mit der Organisation vor Ort. Offensichtlich hat man meine Therapie «vergessen». Auf jeden Fall hat keine Eingangssitz stattgefunden und ich hatte erst nach 3 Tagen eine Psychotherapeutin zu meiner Seite. Eine symatische Person - allerdings ohne jede Erfahrung mit Ketamin. Unbefriedigend, dass die Organisation so tat, wie wenn das ganz normal wäre - eine Art Rechfertigung wäre angebracht gewesen. Immerhin habe ich sehr viel Geld bezahlt für den Aufenthalt in Mallorca. Die Lokalität der Clinica Luz finde ich sehr gut.

Alle Therapeuten waren sehr freundlich und haben ihr Bestes gegeben.

I spent good time at the clinic and I had a very good experience overall. Would recommend the place to others.

When I arrived, I felt really bad with anxiety. After ketamin and therapy I was getting better after some sessions. I thank the team for their help and send y'all a hugh hug