Freedom Vision - Taunton

I arrived slightly ahead of schedule and parked in a free carpark with plenty of space. Walking in through the main security doors I was struck by how clean and modern the facility was. All the staff from the receptionist to the consultant who carried out the surgery were polite, helpful, well presented, knowledgably and well informed. There was no long waiting time and the surgeon who conducted the operation explained what was going to happen and the associated risks. Having attended as a NHS patient prior to choosing Freedom Vision I experienced exactly the same high level of customer service. This is how health care should be.

I am very pleased with all aspects of the treatment. The staff were very friendly and explained the whole process clearly. Both operations were carried out on the same day and went extremely well. The post op’ check up confirmed everything was healing well. Thanks to everyone involved for the positive outcome.