Freedom Vision - Taunton

Overall a very professional team A clear explanation of the procedure The surgeon let me know at each stage of the operation A painless and swift experience Could not be faulted Most grateful for the successful result

I really appreciated Mr Al Ahmer's talking me through the procedures in real time.

The whole experience was first class , really genuine people who care and give thr very best care

Although initially feeling anxious the help and friendliness of all the staff made the experience more relaxing.

transport provided was brilliant door to door service. facilities were good

I found the staff to be very friendly, professional and helpful. I would single out Paula in particular as her people's skills were excellent and refreshing in today's busy environment. An asset to any organisation.

Very good experience. Trouble opening g doors together in. Sawothers struggling too.

Excellent service friendly staff put you at ease

I had bilateral cataract surgery in one continuous procedure. The procedure was completely painless and not even particularly uncomfortable. I chose to have Rayner RayOne Galaxy lenses and 6 weeks after the surgery I am extremely happy with the results and I live glasses free. I would recommend Freedom Vision, Taunton without hesitation.

I arrived slightly ahead of schedule and parked in a free carpark with plenty of space. Walking in through the main security doors I was struck by how clean and modern the facility was. All the staff from the receptionist to the consultant who carried out the surgery were polite, helpful, well presented, knowledgably and well informed. There was no long waiting time and the surgeon who conducted the operation explained what was going to happen and the associated risks. Having attended as a NHS patient prior to choosing Freedom Vision I experienced exactly the same high level of customer service. This is how health care should be.