Flok Health

Flok Health, the UK's Digital Physiotherapy Clinic, is leading the healthcare platform with its innovative approach to musculoskeletal (MSK) issues. Flok Health is the only digital MSK service registered with the Care Quality Commission (CQC), as well as Medicines and Healthcare products Regulatory Agency (MHRA) approval. Flok Health utilises a fusion of AI technology and human physiotherapists to redefine patient care.

The patient journey at Flok Health begins with seamless self-referral, bypassing traditional channels, as Flok Health eliminates the need for a GP intermediary. An AI-powered digital doctor conducts an initial assessment, engaging patients in tailored questions to evaluate back pain and determine the suitability of digital treatment.

For those identified as candidates for physiotherapy, Flok Health prescribes weekly appointments with its dynamic digital physio. These real-time, 30-minute video sessions engage patients actively, generating personalised content for each interaction. The prescribed exercises, tailored based on detailed analyses of symptoms and movement patterns, are facilitated through the accompanying app, allowing patients to monitor progress and adhere to treatment plans between appointments.

Flok Health's expert clinical team oversees patient recovery remotely, providing regular check-ins and allowing patients to seek additional support through the app. The platform's cost efficiency, reduced wait times, patient-centric convenience, and adherence to gold-standard care make it a transformative force in MSK healthcare, offering accessible and personalised solutions at the forefront of digital physiotherapy.