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Copelands

Copelands

97 Donaghadee Road, Millisle, United Kingdom, BT22 2BZ

Verified profile
Verified profile

Patient Trust Score

4.64

7 patient reviews

4.71
Overall Experience
4.71
Cleanliness
4.57
Facilities
4.57
Care and Support

10 recommendations for:

Alzheimers Disease(4)
Old Age(4)
Dementia(2)

Recent patient review

This clinic has not collected a review in over 6 months

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About

About Copelands

Copelands is a purpose-built, state of the art residential care home, owned and managed by Belfast Central Mission (BCM), that provides a home away from home for people with differing social, physical, and cognitive abilities, including those living with dementia. Situated on the stunning Co. Down coastline overlooking the Irish Sea, Copelands consists of six 'households', each equipped with its own kitchen, living and outdoor areas, allowing the ten residents in each wing to live fulfilling and enjoyable lives with access to round-the-clock care and support.

The structure of Copelands aims to provide residents with feelings of comfort and ‘memories of home', particularly for residents who are beginning to experience cognitive decline and memory loss. There are various clues and recognisable surroundings strategically placed around the six households, to help the residents to be less anxious and confused, and also to retain the memory of their surroundings. Copelands is also placed in a coastal setting to aid in providing a relaxed environment for the residents.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Alzheimers Disease (40%)
  • Old Age (40%)
  • Dementia (20%)

Specialties
  • Health and Social Care

All conditions and treatments
  • Alzheimers Disease
  • Old Age
  • Dementia

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

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Sunday

Enquire

Reviews

All reviews(7)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Alzheimers Disease (4)
Old Age (4)
Dementia (2)

71 %

29 %

0 %

0 %

0 %

*Star rating based on patient reviews

7 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

All staff are fantastic.. They take the time to communicate and listen extremely well.

13 Apr 2022verified patient
Patient seen for:
Old Age

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

First rate can not fault the attention to detail.

13 Apr 2022verified patient
Patient seen for:
Alzheimers Disease

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

Wonderful staff (very professional but extremely friendly) and a very calm environment. Feels like a home-from-home. The facilities are amazing too. Absolutely fantastic place.

10 Mar 2022verified patient
Patient seen for:
Dementia
Old Age

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Facilities
4.00
Care and Support

Many lovely and caring staff members. Beautiful decor.

25 Feb 2022verified patient
Patient seen for:
Old Age

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

To date nothing but praise for all aspects of care.

24 Feb 2022verified patient
Patient seen for:
Alzheimers Disease

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

We are delighted and thoroughly satisfied with our experience of Copelands. Getting a new facility up and running is not easy and the wider general situation is undoubtedly challenging. The staff and management team have coped admirably with this.

24 Feb 2022verified patient
Patient seen for:
Alzheimers Disease
Old Age
Dementia

3.5

4.00
Overall Experience
4.00
Cleanliness
3.00
Facilities
3.00
Care and Support

At times there were no staff in the area. Some staff did not interact with the residents being more interested with their mobile, while others were excellent. Some relevant information was not passed on to relatives.

24 Feb 2022verified patient
Patient seen for:
Alzheimers Disease
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FAQ

What are Copelands's reviews like?

Copelands's overall patient rating is 4.64 out of 5 stars on Doctify.

This is based on 7 reviews

When is Copelands open?

Copelands is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)

What is the phone number for Copelands?

+442891312700

Does Copelands accept new patients?

Copelands generally accepts new patients.

Get in touch with this practice to enquire as a new patient here