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Clifton House Residential

Clifton House Residential

2 North Queen Street, Belfast, United Kingdom, BT15 1ES

Verified profile

Verified profile

Patient Trust Score

4.81

9 patient reviews
4.89
Overall Experience
4.89
Cleanliness
4.67
Facilities
4.78
Care and Support

9 recommendations for:

Dementia(4)
Assisted Living(3)
Old Age(2)

Recent patient review

This clinic has not collected a review in over 6 months

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About

About Clifton House Residential

Clifton House Care Home is an RQIA regulated care home for older service users and those living with dementia. Based on North Queen Street, Belfast, Clifton House consists of 21 self contained flatlets, each with a shower en-suite, sink basin, and also a small kitchen unit, complete with refrigerator and sink.

Clifton House is equipped with highly trained support staff, who are available 24 hours a day, 7 days a week to assist service users with daily living activities and personal care. The care home is also supported by a team of domestic assistants who work to keep both the personal and communal areas of the flatlets clean, where social and leisure activities also take place. Full meal service is provided as part of the accommodation, including arrangements for special dietary requirements. Clifton House is also equipped with a Care Team, to assist service users in retaining their medical care arrangements with GPs, physiotherapists, dentists, and any other healthcare services they may require.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Dementia (44%)
  • Assisted Living (33%)
  • Old Age (22%)

Specialties
  • Health and Social Care

All conditions and treatments
  • Dementia
  • Assisted Living
  • Old Age

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(9)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Dementia (4)
Assisted Living (3)
Old Age (2)

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*Star rating based on patient reviews

9 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

Very welcoming care environment Professional staff. Lovely residents I highly recommend this place for elderly people

19 Jun 2023verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

My experience so far has been good

12 Oct 2021verified patient
Patient seen for:
Dementia

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Facilities
5.00
Care and Support

As a visitor to Clifton House to see a resident, I have been extremely impressed with the care and professionalism of all the staff. While many places could give the same physical support, the staff at Clifton House go above and beyond what I expect. Everyone demonstrates genuine care and affection and I could not be happier - this level of kindness and patience is rare snd very much appreciated. Thank you all for everything you are doing.

11 Oct 2021verified patient
Patient seen for:
Old Age
Dementia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

I have always found all the staff at Clifton House to be very accommodating. Nothing is ever any problem to the staff and they are always extremely friendly and professional.

11 Oct 2021verified patient
Patient seen for:
Assisted Living

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

All staff are very caring and helpful

11 Oct 2021verified patient
Patient seen for:
Assisted Living

3.5

4.00
Overall Experience
4.00
Cleanliness
3.00
Facilities
3.00
Care and Support

Facilities are clean but personal cleanliness can be an issue e.g. scaley neck and behind ears - clearly not washed often enough. e.g. same clothes for days. Am clearly not there often or long enough to be certain of these things so ......

11 Oct 2021verified patient
Patient seen for:
Old Age

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

Care worker are very kind and helpful

05 Oct 2021verified patient
Patient seen for:
Dementia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

The staff are very helpful and they are great with the residents. The place is well looked after.

27 Sep 2021verified patient
Patient seen for:
Assisted Living

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Facilities
5.00
Care and Support

Staff are very caring and helpful

27 Sep 2021verified patient
Patient seen for:
Dementia
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Radius Housing Staff Awards 2023

19 July 2023

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FAQ

What are Clifton House Residential's reviews like?

Clifton House Residential's overall patient rating is 4.81 out of 5 stars on Doctify.

This is based on 9 reviews

When is Clifton House Residential open?

Clifton House Residential is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)

What is the phone number for Clifton House Residential?

+443301230888

Does Clifton House Residential accept new patients?

Clifton House Residential generally accepts new patients.

Get in touch with this practice to enquire as a new patient