BetterHelp

BetterHelp is the world’s largest online therapy and counselling platform, created to make professional mental health support accessible, affordable, and flexible. With thousands of qualified UK counsellors and over 5 million members helped worldwide, BetterHelp connects people to experienced professionals who can provide support for concerns such as anxiety, depression, stress, relationship issues, trauma, and more. Most members can be matched with a counsellor in as little as48 hours, allowing them to start their therapeutic journey quickly and conveniently.

BetterHelp offers a subscription-based service that includes weekly live sessions via phone, video, or live chat, plus asynchronous messaging, access to over 100 counsellor-led group sessions, and digital tools like worksheets and journaling. All counsellors are thoroughly credentialed, holding qualifications from professional bodies such as the British Association for Counselling and Psychotherapy (BACP), the National Counselling and Psychotherapy Society (NCPS), or the Health & Care Professions Council (HCPC).

Privacy and security are at the core of the BetterHelp experience. Anything you send to your therapist is hosted on our secured AWS cloud  and we do not share with non-service provider third parties information about when a user messages their therapist or has a session with their therapist. Members can engage in therapy knowing that their sessions remain between them and their therapist, and that BetterHelp is fully committed to safeguarding their trust and safety online.

Our mission is to reduce barriers to care by providing therapy that fits into everyday life. Whether from home, work, or on the go, clients can easily connect with a therapist through our iOS and Android apps, or websites. BetterHelp also empowers clients with the flexibility to switch counsellors at any time and cancel whenever they need, ensuring their experience remains supportive and personalised. BetterHelp is committed to making mental health support simple, effective, and widely available.