24 results found for VASCULAR DISEASE Clinics in WALTHAMSTOW, WALTHAM FOREST

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.

Brilliant experience! So glad I did it as I was worrying whilst waiting for a NHS scan. Prompt, efficient, and friendly. Answered my questions and gave some much needed reassurance.

It was an online appointment - ran on time, informative and helpful. Thank you

Happy with my visit, good to meet the Doctor face 2 face.

Beautiful presented hospital staff extremely friendly my appointment time was prompt.

The place is very clean and the staffs are very friendly The receptionists are excellent and extremely helpful Keep up the good job