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60 Grove End Road, London, United Kingdom, NW8 9NH
Excellent
4.73
3705
patient reviews
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Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
It was an excellent experience.
4.90
10
patient reviews
Verified profile
290 Centennial Ave, Elstree Borehamwood, London, United Kingdom, WD6 3SU
Great place efficiently run service with good availability of appointments
4.82
162
patient reviews
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18 Devonshire Street, London, United Kingdom, W1G 7AQ
All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.
4.87
466
patient reviews
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290 Centennial Avenue, Elstree, United Kingdom, WD6 3SU
Just great service
4.88
99
patient reviews
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Heathbourne Road, Bushey, United Kingdom, WD23 1RD
Initial customer service was great, but when we had an issue with booking, 3 phone calls later with promises of returned calls failed adding unnecessary stress to an unpleasant situation.
4.81
495
patient reviews
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24-25 Hand Court, London, United Kingdom, WC1V 6JF
I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!
4.90
636
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.
4.67
2581
patient reviews
Verified profile
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Everything was amazing, the care, the staff, the facilities. Really impressed
4.83
3474
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews