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Psychiatry Parsons Green
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Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.
4.58
199
patient reviews
Verified profile
41 Harley Street, London, United Kingdom, W1G 8QH
Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”
4.75
107
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
We were eventually seen about 45-50 minutes after the stated time
4.79
447
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Great hospital and with caring staff. Highly recommended
4.73
181
patient reviews
Verified profile
24-25 Hand Court, London, United Kingdom, WC1V 6JF
They were punctual in booking the appointment and with all the documentation. I will use their services again if necessary.
4.90
632
patient reviews
Verified profile
10 Harley Street, London, United Kingdom, W1G 9PF
Very accommodating for any issues and willing to fit around different schedules.
4.81
54
patient reviews
Verified profile
114A Harley St, London, United Kingdom, W1G 7JL
Clean and nice
4.77
182
patient reviews
Verified profile
10 Harley Street, London, United Kingdom, W1G 9PF
Great experience, wonderful staff and very supportive.
4.95
32
patient reviews
Verified profile
84 Harley Street, London, United Kingdom, W1G 7HW
An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.
4.86
104
patient reviews