135 results found for PHOBIAS Clinics in BRONDESBURY, BRENT

No comment

Receptionists can sometimes be a little brusque, but otherwise very good overall.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

Pleasant and efficient staff.

From being greeted at the reception to leaving after my consultation I found all staff very friendly, polite and helpful which helped put me at ease.

It’s just a friendly and supportive environment

Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”

A very welcoming clinic.

I had an excellent experience here and would 100% recommend this centre to anyone. The staff are not only professional but genuinely care.

The clinic is very clean, welcoming, and easy to find on Harley Street. The reception staff are very polite and professional, in person and over email.