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Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
The clinical staff were excellent and friendly. However the female staff at the front desk is hostile, unhelpful and dismissive which made the arrival quite unpleasant.
4.57
200
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
Quieter and calmer More luxurious Complimentary tea and coffee Don’t feel rushed as Doctor has more time for you Choice of doctor you see Continuity of care
4.79
454
patient reviews
Verified profile
St Thomas Street, London, United Kingdom, SE1 9BS
Always had a good experience there
4.78
3539
patient reviews
Verified profile
184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG
We received excellent care at the New Victoria Hospital. All the staff were incredibly kind and helpful - in particular the nurse who supported us through the day and monitored my son once he left the recovery area. We felt extremely well cared for throughout our stay and have had excellent follow-up care too.
4.89
1612
patient reviews
Verified profile
Sydney Street Outpatients and Diagnostic Centre,102 Sydney Street Chelsea, London, United Kingdom, SW3 6NJ
Very welcoming and seen on time
4.72
220
patient reviews
Verified profile
22 Castelnau, Barnes, United Kingdom, SW13 9RU
Impeccable as it always it
5.00
5
patient reviews
Verified profile
5-10 Beaumont St, London, United Kingdom, W1G 6AA
This was my first time in hospital at age 68. I was worried about things. The staff at the King Edward VII were wonderful at making me at ease and addressing my concerns.
4.83
3384
patient reviews
Verified profile
badur House, 40-44 Newman St, London, United Kingdom, W1T 1QD
Very perlite made you feel welcome
4.89
840
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
An excellent experience from start to finish. I was able to get an appointment very quickly which was such a relief. Friendly staff who had time to treat me as an individual. Excellent care all round.
4.86
1316
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews