36 results found for NEURODEGENERATION Clinics in EARLSFIELD, WANDSWORTH

Excellent

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

The location was easy to walk to from Bond Street tube station. There was lift access for accessibility and clearly signposted. Aysha and Rebecca were friendly in the reception and offered us refreshments and we were seen shortly after. Dr Georgiana was warm and friendly and out us as ease as well as answered all our questions. Dr Marlow was so warm and friendly, he instantly built a good rapport and made us feel welcome. Her took his time to explain everything and really made us feel heard and understood. We really liked his manner and personality which was down to earth and approachable. He was very patient and tolerant and you could tell he was an expert with the way he pitched the information to suit his audience. When speaking to three child he adapted his language and when speaking to me, he was able to tell that I liked information so he met my needs by explaining things in more depth. We have had two wonderful experiences with Dr Marlow and his team and we are thankful that we chose recognition health as a result. Thank you

Impressive cleanliness, attentive polite staff, very helpful and distinguished

The care provided to me by London International Patient Services was outstanding. From first meeting to final discharge, Miss Homa Arshad's professional skill and personal care were exemplary. Through 2 hip replacement operations and the aftercare, I could not have received better treatment, delivered with the friendliest concern and natural empathy. The administrative support of her team matched her care and attention at every stage.

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

Fast and smooth experience

Very clean clinic and helpful staff

Very pleasant experience