35 results found for MINIMALLY INVASIVE DISC SURGERY (KEYHOLE) Clinics in BISHOP'S PARK, FULHAM

just like going to a hotel, many people all friendly and helpful

My experience was top of the line - excellent!

My experience at the Cleveland Clinic was exemplary. There was nothing not to like. Every member of the team that I encountered; from porters , receptionists, booking in clerks, auxilliaries, nurses, doctors and surgeons were completely focused on my well being. The evironment and facilities were welcoming, clean and everything I could possibly require was available. Nothing was too much trouble 24/7. During my treatment at the clinic I managed to lose a pendant and my wedding ring on different occasions! Unbelievably both were found, only because the staff cared to listen and then went out of their way to search and find them. Amazing and truly exceeded all expectations.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I attended the Platinum Medical centre and was dealt with promptly and professionally

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

fast and thorough

I would like to praise Natasha. You will see on my record that I have had over 25 scans. I know what takes away my worries and helps me. Natasha's attitude and help to manage my worries and to listen to me made it easier. I would recommend that she shares her attitude approach to colleagues but also other scans in London. You all are leading this. Trust me as a patient with over 5 years of scans with you and Ch. Mews. Thank you.

Absolutely fantastic! I couldn't be happier with the care I have received since being referred to Cleveland Clinic. My doctors - and all of the team - are absolutely wonderful, and I would recommend CC to anyone looking for high quality care.

An outstanding service! The administrative team arranged for my first consultation within 24 hours of my first contacting them. I then had the spinal injection within a week of first seeing Mr Aylott.