82 results found for KNEE ARTHROSCOPY Clinics in ST HELIER, MERTON

Friendly staff with a very accurate timing

The place is clean, good location and easy to find address; the staff is punctual.

The Clinic is fresh and new. My consultant explained my procedure clearly and what to expect. I was seen early which was unexpected and everyone I met was helpful and friendly

Brilliant experience

I have received treatment and had operations on several occasions at The Lindo Wing and I always feel relaxed and confident .

Appointments were excellent, short waiting time and efficient on the day. However, on the day of the operation we were asked to arrive by 12 midday and was not operated till gone 4pm which was a long nervous wait of 4 hours. Scheduling of patients with the consultant should be more efficient to ensure less waiting time. I was scheduled to be first on the list but ended up being last!

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

Excellent level of service, efficiency and comfort with personable staff throughout.

After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience