60 results found for HIP IMPINGEMENT Clinics in HENDON, BARNET

Appointment was on time

Always pleasant staff at reception Minimal waiting time on the rare occasions when there is

Great place efficiently run service with good availability of appointments

Extremely efficient,welcoming and helpful.

Initial customer service was great, but when we had an issue with booking, 3 phone calls later with promises of returned calls failed adding unnecessary stress to an unpleasant situation.

I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.

I was looked after at the RNOH when I was undergoing major spinal surgery, March 2024. The staff there were amazing, from when we arrived a day early, they still accommodated for us, to just coming in and checking up on me regularly. They are all really friendly and will come and help you quickly if you need something. The hospital itself is in a really nice area, surrounded by lots of trees and the countryside, so a very nice place to look out of from your window in your room, or when you are having a walk around. The garden was lovely too, it allowed a chance to be able just to have a short walk outside without having to go too far away from your room. The food was good, compared to lots of other hospital catering, and there were always snacks and drinks by your bed if you every get hungry. Overall, it is a really good hospital!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Slick venue and helpful friendly staff.

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.