147 results found for EYELID SURGERY (BLEPHAROPLASTY) Clinics in VICTORIA, CENTRAL LONDON

My consultation was excellent from start to finish. Everyone I saw was professional but also made me feel at ease and were friendly. And the questions I asked about the surgery I am going to have was answered thoroughly. I was happy with the reassurance I was given about my surgery.

Very positive

It's always a pleasure to visit the HSSH

Very quick and easy service

Excellent care, thank you.

The clinic was friendly and clean, and offered an efficient service.

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

I felt very well taken care of and listened to at Harley Clinic.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent in every respect. Only visited for a short outpatient appointment.