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3 results found for ENDOVASCULAR SURGERY Clinics in HOUNSLOW, WEST LONDON

The Lindo Wing at St Mary’s Hospital

The Lindo Wing at St Mary’s Hospital

Verified profile

Praed St, Paddington, London, United Kingdom, W2 1NY

Recommended for:
Pregnancy
Hernia
Uro-Gynaecology
+152

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

07 May 2024
Verified patient

4.77

Patient trust score

508

patient reviews

C

Unverified profile

Fulham Palace Rd, London, United Kingdom, W6 8RF

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The Bays, S Wharf Rd, London, United Kingdom, W2 1NY

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