95 results found for EHLERS-DANLOS SYNDROME (EDS) Clinics in SOUTH EAST, ENGLAND

Always treated very well and made to feel relaxed in a stressful situation

The building was clean and easy to find. Staff were super friendly and helpful

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

It provided excellent patient care.

I thought I was treated well

Overall I was very happy with the care I received.

Overall speaking, it’s a good place to visit when you seek private healthcare.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I found the entire process personal empathetic and effective.

Nice Hospital, everyone is so polite, friendly