120 results found for DEEP VEIN THROMBOSIS (BLOOD CLOT) Clinics in EAST OF ENGLAND, ENGLAND

Excellent in every respect. Only visited for a short outpatient appointment.

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

All went very well. An explanation at the outset that I would receive bills from the hospital and the doctor under some circumstances would have avoided some confusion.

Having been there once before I knew what to expect. A pleasant place, people were polite and I was seen at the given time.

Overall good except for the wait times.

It provided excellent patient care.

Impeccable service, start to finish.

Professional and efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.