95 results found for CATARACT SURGERY Clinics in MOORGATE, CITY OF LONDON

My consultation was excellent from start to finish. Everyone I saw was professional but also made me feel at ease and were friendly. And the questions I asked about the surgery I am going to have was answered thoroughly. I was happy with the reassurance I was given about my surgery.

Excellent in every respect. Only visited for a short outpatient appointment.

Smooth from first video call to surgery. I had my surgery 1 month ago so it is too early to comment on the results as my vision is fluctuating still (one eye ok, the other having halos and glare sometimes intense). Staff is friendly and responds to your questions. Some small improvements could be -On the day of surgery I was asked how much grams of sedative I wanted and this is not an information a patient would/should know. I wished the nurse asked the question differently and advised the grams herself bssed on my answer. - staff informs you that of some common eye side effects (e.g. halos, dry eyes) but not on what this could imply for the rest of your health. For example, because one eye is experiencing more the side effects and the other not, there's an imbalanced vision and I have been suffering headaches since my surgery. I had not considered this (and as a patient I may not know to ask for this) and wished someone informed me of this possibility beforehand.

Very quick and easy service

Very positive

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Excellent experience and I am a medical insider

Experience was fine

Excellent service!