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Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
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33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Cleveland Clinic is modern, clean & efficiently run. All the staff were very professional & very caring. Even the food was very good!
4.92
95
patient reviews
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Emmanuel Kaye House 37 Devonshire Street, London, United Kingdom, W1G 6QA
Very helpful service
4.86
35
patient reviews
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Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
Very sweet and helpful staff. The whole experience was swift and easy
4.70
280
patient reviews
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164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
From reception to room, the level of service was truly 5 star Everyone from reception through porters and nurses were very friendly and consider of the patients needs
4.81
1147
patient reviews
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272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Very good professional in their approach and look after you will
4.78
520
patient reviews
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Fulham Road, London, United Kingdom, SW3 6JJ
The overall experience is excellent.
4.80
205
patient reviews
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235 Euston Road, London, United Kingdom, NW1 2BU
The culture promotes confidence and a sense of security. The corporate objective of “putting patients first” has real meaning for clinicians and other staff.
4.67
3
patient reviews
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19a Cavendish Square, London, United Kingdom, W1G 0LP
Very friendly staff
5.00
3
patient reviews
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2 North Terrace, South Kensington, London, United Kingdom, SW3 2BA
Called early afternoon, got the last slot for the same day to meet with Dermatologist Docteur Bouveresse. The welcome person at reception was very nice and helpful. No waiting time.
4.91
64
patient reviews