70 results found for ARTHRITIS (WRIST) Clinics in HEADSTONE, HARROW

Overall good except for the wait times.

Professional and efficient

Excellent service

Great place efficiently run service with good availability of appointments

Attended for follow up appointment, surgery performed at The Fortiius Clinic, London.

Very positive

Friendly and attentive

Good and helpful staff

Good clinic with friendly and helpful staff. More parking would be helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.