75 results found for ANGER MANAGEMENT Clinics in GROVE PARK, LEWISHAM

Postive , professional experience with clear communication

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Clean and nice

Everyone was friendly and welcoming. Environment was great.

Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”

Been today to see Dr Masud, for my adult daughter. A1 service, extremely lovely Doctor, caring and professional. Following assessment and diagnosis explained everything in detail, from diagnosis, treatment and aftercare. He put my daughter at ease and gave her the reassurance and support she needed. Thank you Dr Masud.. you are a credit to you profession.

It was a great experience overall. From my initial email to Bloomfield Health about my situation, all the way to the process of getting to my first appointment. I sadly had to re-arrange my appointment a couple of times due to train strikes and other issues. However the medical secretary Missy and practice manager Fernando have been a great help and are very prompt at responding to any issues or queries I had.

Very clean and 5 minute wait!

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