Urologist
Tunbridge Wells, TN2 4UL
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*Star rating based on patient reviews
139 reviews
5
Mr Yamamoto was extremely reassuring and calm ahead of my son's surgery. He explained exactly what was going to happen directly to my son and took the time to answer questions that he had. An excellent experience, thank you
5
Excellent caring and professional service.
5
Very professional and easy manner
5
Succinct in explanation and description, Mr Yamamoto arranged tests, fed back results and set surgery dates all while I was fully informed. He explained all steps of procedure, risks, and outcomes. On the day he was most reassuring before surgery and after came in to confirm everything had gone well, expectations were good. At every step I understood from him exactly what was happening, and felt that I was in the care of an expert surgeon and consultant. I will have no hesitation in consulting him again if I need to.
5
Mr Yamamoto was very professional and understanding and took the time in simple words to explain what the procedure would involve and the possible outcome’s as well as answer all my questions. His superb ability as a surgeon meant that I am making good progress in recovery and can look forward to a bright future. Above all he has enormous empathy and even took the time to telephone my wife after the procedure to reassure her all was well. My wife found this extremely reassuring to hear from the surgeon directly which put her mind at rest and that of my children. Mr Yamamoto also called me during my recovery period to see how I was. This level of care and consideration I found truly humbling. Thank you Mr Yamamoto.
5
Mr Yamamoto was cordial. He was thorough when explaining the alternatives that I have to address my condition and the details of the medical procedure I would need to undergo.
5
Mr Yamamoto was friendly, reassuring and thorough. He was very clear in his communication and talked through all my options and the impact of each. A great manner and approach that gave me a great deal of confidence.
5
I was very impressed by Mr Yamamoto from our first meeting through to the operation and the consultation afterwards.He explained what was going to happen very clearly and the operation went as he explained.Mr Yamamoto came round the ward late on the evening of the operation to see how I was which was much appreciated.He also called me at home again to check on my progress I felt this as a particularly well received call in fact it made my day.He was kind,caring and gave me a lot of confidence in the operation.Again at the consultation at the hospital he went through everything with me and went to great lengths to answer my and my wife’s questions.He also explained what was going to happen with my care after the operation.I could not have have asked for a better outcome and a more considerate surgeon. Thank you so much Mr Yamamoto I believe you have saved my life!
5
From the very outset Mr Yamamoto explained everything in a way that was understandable, from diagnosis to follow up appointment. My mind was put at ease all the way through. I feel very lucky to have had an amazing surgeon.
5
I highly recommend Mr Yamamoto his care , kindness and professionalism was second to none . Thank you very much for your wonderful care .