As usual, impressed with the service, so professional. Staff is friendly, giving excellent service/ communication- nurses do everything to make me feel comfortable. The doctor explained everything before the procedure, during the procedure he was friendly, kind, explaining everything in detail + answering all my questions. I could not get better service than I got. Thank you to the staff, thank you to the doctor, and thank you to St. Mary's.

I have a total phobia about doctors and hospitals but Dr Russo made the whole process an almost enjoyable experience - which is very high praise indeed for me ! Highly recommend him

Dr. Russo and all staff were very welcoming. Treatment was well explained, very quick process and professional manner. 10/10

My experience has been wonderful. Dr. Russo and the staff have been amazing! Dr. Russo for me is beyond praise. Such a nice personality, kind, pleasant and his manner and communication made me feel so comfortable from beginning to end.

Very informative, professional, polite, caring and understanding. We need more staff in the NHS like Dr. Russo and his team.

Dr Russo was polite and considerate and my dignity was respected at all times. He listened to me and allowed me to ask questions while giving answers that I could understand. I was afraid of the procedure but it was actually very easy and I felt involved in the decisions made about my care.

Extremely knowledgeable, professional and personable. A calm environment and Dr Russo speaks in a methodical manner. I wouldn't hesitate to recommend Dr Russo.

Dr Russo was all round excellent, his manner was wonderful and made me feel safe and cared for. All the staff involved were excellent from start to finish. Excellent communication and he was very inclusive, caring and professional. I felt completely involved in the decisions about my care, he was very clear and concise and I feel so blessed to be cared for here. My procedure was pain free and carried out excellently, thank you all!

I felt my dignity was fully respected and that the Dr Russo and the nurses were all extremely polite and reassuring. He took the time to answer every question I had and he made me feel reassured about my treatment. Thank you for everything, you have a great unit with an excellent doctor and nurses.

Dr Russo is very polite and made me feel very calm. I understood all of the answers he gave to me so that I was better able to understand my condition and treatment. The procedure itself was much better than last time and I felt involved in my treatment and care.